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Old 08-12-2004, 06:21 PM   #1 (permalink)
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Question my printer prints only reds

when it prints, every color ends up red. it happened out of nowhere and its been like this for a while.
the black works though.
i have replaced the color cartridge and it still does it.
any help is welcome!
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Old 08-12-2004, 06:28 PM   #2 (permalink)
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And what printer do you have?
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Old 08-12-2004, 06:43 PM   #3 (permalink)
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hp deskjet 855c
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Old 08-12-2004, 06:46 PM   #4 (permalink)
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Have you tried uninstalling (and reinsinstalling) the printer? Do you have this problem if you "print a test page"?
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Old 08-12-2004, 06:50 PM   #5 (permalink)
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i have tried the reinstalling.
as far as test page goes, is it hold down both buttons? its been a while. lol
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Old 08-12-2004, 06:50 PM   #6 (permalink)
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You print the test page from Control Panel --> Printer --> <yourPrinter> --> Propertoes --> Print test page.
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Old 08-12-2004, 08:17 PM   #7 (permalink)
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i printed the test page. its the windows ME one since thats what I have. the windows sign in the top left is not colored right.. only the red is working, everything else is gray or gray with a red tint. if you need any of the info on the paper i can list it for you if id help
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Old 08-12-2004, 08:36 PM   #8 (permalink)
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Your color cartridge's contacts could be dirty.
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Old 08-12-2004, 08:38 PM   #9 (permalink)
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what is the best way to clean them?
at this point, id try anything
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Old 08-12-2004, 08:42 PM   #10 (permalink)
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With some alcohol. Be sure to clean the contacts in the cartridge-slot too.
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