HELP with laptop

penguin001 · 08-01-2005, 05:13 PM

okay, my brother has an hp, pentium 3, windows xp home edtion laptop, not sure of the exact model but he is having a problem with it. whenever the computer boots up it goes to the login screen like everything is ok, but when you login and it loads the desktop it doesnt load any icons or start menu, the screen just has his wallpaper on it and nothing else. you are able to get into task manager, so i tried to find the control panel to do a system restore but couldnt find anything. you can also run programs through the task manager.

someone plz help
thanx

alanuofm · 08-01-2005, 06:37 PM

to get to system restore. do ctrl alt del and go to file new task. then type in
%SystemRoot%\system32\restore\rstrui.exe and that should take you to system restore.

4W4K3 · 08-01-2005, 06:39 PM

is explorer.exe running?

alanuofm · 08-01-2005, 06:53 PM

yeah in the same run box you could try explorer.exe as well

penguin001 · 08-01-2005, 07:04 PM

ok thanx im gonna try that now. and i dont know if explorer.exe is running

penguin001 · 08-01-2005, 07:22 PM

ok i tried doing both of those but when i typed it in and pressed enter i just got an error messasge saying windows cannot find blah..blah...blah....

4W4K3 · 08-01-2005, 07:44 PM

sounds like you lost some pretty important data. do you have your OS CD? Boot from that and try a recovery.

penguin001 · 08-01-2005, 08:09 PM

ya i have the recovery cds we're gonna try that in a little bit

08-01-2005, 05:13 PM	#1 (permalink)
penguin001 Bronze Member Join Date: Jul 2005 Posts: 34	HELP with laptop okay, my brother has an hp, pentium 3, windows xp home edtion laptop, not sure of the exact model but he is having a problem with it. whenever the computer boots up it goes to the login screen like everything is ok, but when you login and it loads the desktop it doesnt load any icons or start menu, the screen just has his wallpaper on it and nothing else. you are able to get into task manager, so i tried to find the control panel to do a system restore but couldnt find anything. you can also run programs through the task manager. someone plz help thanx

08-01-2005, 06:39 PM	#3 (permalink)
4W4K3 VIP Member Join Date: Jul 2004 Location: Lewisville, TX Age: 20 Posts: 6,875	is explorer.exe running? __________________ My Computer I choose to believe what I was programmed to believe. Can I eat your brain? FOLDING FOR THE GOOD OF MANKIND :F@H Team 44358

08-01-2005, 07:44 PM	#7 (permalink)
4W4K3 VIP Member Join Date: Jul 2004 Location: Lewisville, TX Age: 20 Posts: 6,875	sounds like you lost some pretty important data. do you have your OS CD? Boot from that and try a recovery. __________________ My Computer I choose to believe what I was programmed to believe. Can I eat your brain? FOLDING FOR THE GOOD OF MANKIND :F@H Team 44358

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08-01-2005, 06:37 PM	#2 (permalink)
alanuofm Diamond Member Join Date: Jun 2005 Posts: 1,630	to get to system restore. do ctrl alt del and go to file new task. then type in %SystemRoot%\system32\restore\rstrui.exe and that should take you to system restore.

08-01-2005, 06:53 PM	#4 (permalink)
alanuofm Diamond Member Join Date: Jun 2005 Posts: 1,630	yeah in the same run box you could try explorer.exe as well

08-01-2005, 07:04 PM	#5 (permalink)
penguin001 Bronze Member Join Date: Jul 2005 Posts: 34	ok thanx im gonna try that now. and i dont know if explorer.exe is running

08-01-2005, 07:22 PM	#6 (permalink)
penguin001 Bronze Member Join Date: Jul 2005 Posts: 34	ok i tried doing both of those but when i typed it in and pressed enter i just got an error messasge saying windows cannot find blah..blah...blah....

08-01-2005, 08:09 PM	#8 (permalink)
penguin001 Bronze Member Join Date: Jul 2005 Posts: 34	ya i have the recovery cds we're gonna try that in a little bit