ComputerForum.com ComputerForum.com  

Go Back   Computer Forum > Computer Software > Computer Security

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 10-18-2010, 09:36 PM   #1
Bit Member
 
Join Date: Oct 2010
Posts: 7
Default Anti virus not performing full scan

I've recently bought a new computer and I've uninstalled the previous anti-virus and internet security which came with it and installed eset internet security.

The anti-virus is updating fine however it's not scanning all of my hard drive. Heres the log of my recent scan:

Scan Log
Version of virus signature database: 5543 (20101018)
Date: 18/10/2010 Time: 20:26:23
Scanned disks, folders and files: Operating memory;C:\Boot sector;C:\
C:\hiberfil.sys - error opening [4]
C:\pagefile.sys - error opening [4]
C:\Program Files (x86)\Adobe\Reader 9.0\Setup Files\{AC76BA86-7AD7-1033-7B44-A92000000001}\Enterprise.mnt - error opening [4]
C:\Program Files (x86)\InstallShield Installation Information\{7BB90344-0647-468E-925A-7F69F7983421}\setup.ilg - error opening [4]
C:\Program Files (x86)\InstallShield Installation Information\{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}\setup.ilg - error opening [4]
C:\Program Files (x86)\Java\jre6\lib\resources.jar ZIP com/sun/org/apache/xerces/internal/impl/msg/XIncludeMessages.properties MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Java\jre6\lib\resources.jar ZIP com/sun/xml/internal/fastinfoset/resources/ResourceBundle.properties MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Java\jre6\lib\resources.jar ZIP javax/xml/bind/Messages.properties MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Java\jre6\lib\deploy\ffjcext.zip ZIP {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}/chrome.manifest MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Java\jre6\lib\deploy\jqs\ff\chrome.manifest MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Mozilla Firefox\chrome\comm.manifest MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Mozilla Firefox\chrome\pippki.manifest MIME - is OK (internal scanning not performed)
C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome.manifest MIME - is OK (internal scanning not performed)
C:\ProgramData\Microsoft\Crypto\Keys\da800efde6b06 cbb0ba5e41cf7bd4138_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\17 062eb5c2a6615ae4c242c79f0c752a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\21 ecc9f13788127c606d35e0b53b9f6e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\49 6a6f51370d1b00275f7a5e1f6f690a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\57 9922e2d85eafd493912013daa891b2_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\59 cf37b877b7bd5ab912e1ef16691d50_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\77 265605b896f81fedb0dc0680f7150e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8a f9f83708a46a22ecfc141ef4bf6d9d_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\94 7f82666d784245f591173a91b1c47a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9d 056f2add3832d5902b491266065cf6_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a0 77ead69703e3bf1fd373a3c9376faa_9fbb7283-9026-4747-ac98-357ac4c516ef - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\aa d64eedb87b937de8a78f6e3d2247c1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b8 a1cb1cd786dc179e3bbd5bc96a8611_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\bf c5f6cb67a629a4a94ddbb13d436c6b_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\fc 1e3851f429ea606d6ff1e01a5229f1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\ProgramData\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\Master.vzdb - error opening [4]
C:\Users\All Users\Microsoft\Crypto\Keys\da800efde6b06cbb0ba5e4 1cf7bd4138_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\17062eb5c2a 6615ae4c242c79f0c752a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\21ecc9f1378 8127c606d35e0b53b9f6e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\496a6f51370 d1b00275f7a5e1f6f690a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\579922e2d85 eafd493912013daa891b2_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\59cf37b877b 7bd5ab912e1ef16691d50_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\77265605b89 6f81fedb0dc0680f7150e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\8af9f83708a 46a22ecfc141ef4bf6d9d_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\947f82666d7 84245f591173a91b1c47a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\9d056f2add3 832d5902b491266065cf6_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\a077ead6970 3e3bf1fd373a3c9376faa_9fbb7283-9026-4747-ac98-357ac4c516ef - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\aad64eedb87 b937de8a78f6e3d2247c1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\b8a1cb1cd78 6dc179e3bbd5bc96a8611_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\bfc5f6cb67a 629a4a94ddbb13d436c6b_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\fc1e3851f42 9ea606d6ff1e01a5229f1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
C:\Users\All Users\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\Master.vzdb - error opening [4]
C:\Users\Jag\NTUSER.DAT - error opening [4]
C:\Users\Jag\ntuser.dat.LOG1 - error opening [4]
C:\Users\Jag\ntuser.dat.LOG2 - error opening [4]
C:\Users\Jag\AppData\Local\Microsoft\Windows\UsrCl ass.dat - error opening [4]
C:\Users\Jag\AppData\Local\Microsoft\Windows\UsrCl ass.dat.LOG1 - error opening [4]
C:\Users\Jag\AppData\Local\Microsoft\Windows\UsrCl ass.dat.LOG2 - error opening [4]
C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e41 8e262fe8e015eb489\12b216bdb5ee7d521b2883257de56cb6 78111da1 MIME - is OK (internal scanning not performed)
C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e41 8e262fe8e015eb489\14d6b099a2b3c91df078db3334fa98fd 12e978fc RAR TT.1.4\UK_-_Ireland-v1.4-360modz.ipa ZIP Payload/UK-Ireland.app/FindAlternative.png - incorrect CRC checksum, the file may be damaged
C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e41 8e262fe8e015eb489\14d6b099a2b3c91df078db3334fa98fd 12e978fc RAR TT.1.4\UK_-_Ireland-v1.4-360modz.ipa ZIP - archive damaged
C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e41 8e262fe8e015eb489\38d4762be3d9ea57d3470166d4f9b696 1354ef5b MIME - is OK (internal scanning not performed)
C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\ESP\license.txt MIME - is OK (internal scanning not performed)
C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\ITA\license.txt MIME - is OK (internal scanning not performed)
C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\PTB\license.txt MIME - is OK (internal scanning not performed)
C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\PTG\license.txt MIME - is OK (internal scanning not performed)
C:\Windows\Logs\CBS\CBS.log - error opening [4]
C:\Windows\Logs\DPX\setupact.log - error opening [4]
C:\Windows\Logs\DPX\setuperr.log - error opening [4]
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config - error opening [4]
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe.config - error opening [4]
C:\Windows\Panther\UnattendGC\diagerr.xml - error opening [4]
C:\Windows\Panther\UnattendGC\diagwrn.xml - error opening [4]
C:\Windows\Panther\UnattendGC\setupact.log - error opening [4]
C:\Windows\Panther\UnattendGC\setuperr.log - error opening [4]
C:\Windows\PLA\System\System Diagnostics.xml - error opening [4]
C:\Windows\PLA\System\System Performance.xml - error opening [4]
C:\Windows\security\database\secedit.sdb - error opening [4]
C:\Windows\System32\log.txt - error opening [4]
C:\Windows\System32\catroot2\edb.log - error opening [4]
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb - error opening [4]
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb - error opening [4]
C:\Windows\SysWOW64\log.txt - error opening [4]
C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job - error opening [4]
C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job - error opening [4]
C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7600.1 6385_none_2d2382534fb0bdfa\dnary.xsd - error opening [4]
Number of scanned objects: 265817
Number of threats found: 0
Time of completion: 20:49:09 Total scanning time: 1366 sec (00:22:46)

Notes:
[4] Object cannot be opened. It may be in use by another application or operating system.


__________________________________________________


From here I fail to understand why the scan cannot check/open all files.

Any help is appreciated.
Jagga is offline   Reply With Quote
Sponsored Links
Old 10-19-2010, 09:56 PM   #2
Bit Member
 
Join Date: Oct 2010
Posts: 7
Default

Anyone?
Jagga is offline   Reply With Quote
Old 10-20-2010, 04:11 AM   #3
Malware and Spam Assassin

 
johnb35's Avatar
 
Join Date: Sep 2005
Location: somewhere out there
Age: 44
Posts: 30,366
Default

I would suggest trying a different scanner or look into Esets scanning options.
johnb35 is online now   Reply With Quote
Old 11-09-2010, 09:48 AM   #4
banned
 
Join Date: Aug 2010
Age: 34
Posts: 40
Default

I would suggest trying a different anti virus for your machine.
dave10 is offline   Reply With Quote
Old 11-09-2010, 12:39 PM   #5
Exabyte Member
 
Punk's Avatar
 
Join Date: Jan 2007
Location: France
Age: 24
Posts: 8,022
Default

Quote:
Originally Posted by dave10 View Post
I would suggest trying a different anti virus for your machine.
Quote:
Originally Posted by johnb35 View Post
I would suggest trying a different scanner or look into Esets scanning options.
Thanks for the input Dave10...

Have you tried reinstalling Eset?
__________________
Punk's Website making and registering tutorial!

Quote:
Originally Posted by Albert Einstein
We can't solve problems by using the same kind of thinking we used when we created them.
Punk's Photos
Punk is offline   Reply With Quote
Old 11-09-2010, 06:35 PM   #6
Bit Member
 
Join Date: Oct 2010
Posts: 7
Default

Quote:
Originally Posted by Punk View Post
Have you tried reinstalling Eset?
Once I've reinstalled it, would my licience still work?
Jagga is offline   Reply With Quote
Old 11-09-2010, 08:05 PM   #7
Exabyte Member
 
Punk's Avatar
 
Join Date: Jan 2007
Location: France
Age: 24
Posts: 8,022
Default

I think so, try to send them a mail, see what they suggest.
__________________
Punk's Website making and registering tutorial!

Quote:
Originally Posted by Albert Einstein
We can't solve problems by using the same kind of thinking we used when we created them.
Punk's Photos
Punk is offline   Reply With Quote
Old 11-10-2010, 03:09 PM   #8
Bit Member
 
Join Date: Oct 2010
Posts: 7
Default

I sent them an email explaining why Eset doesn't scan everything and heres the reply:

Quote:
Those files in the log that it has not scanned (such as error opening file etc) are nothing to be alarmed about. Basically those files would have been in use by another program and that program would have locked the file and in doing so our software would not have physical access to that file. Basically if you had rebooted your machine and ran the scan again those files may no longer be in use and would therefore scan them. Also there are windows system files and logs that windows locks down itself and again our software will not have sufficient rights to access those files. The only items in the logs that you need to be concerned about are any entries in RED. Entries in blue or black are nothing to be concerned about due to the explanations above. Hopefully this has put your mind at rest and alternatively if you are concerned you can always contact our Technical Support team on 0845 838 0832 (option 3) and we will be happy to check your machine over or advise whether an entry is something to be concerned about.
I just want ask if Eset doesn't scan running or locked programs, is there a possibility those programmes are infected?
Jagga is offline   Reply With Quote

Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
is anti virus software a virus? ken1mod Computer Security 31 07-17-2010 08:02 PM
Anti virus software, is it a virus? ken1mod Computer Security 15 03-20-2010 04:40 AM
Unable to install Any anti virus on XP maching suneddiesun Computer Security 11 09-01-2009 10:22 AM
My Computer is also sick! beergoggles Computer Security 12 02-26-2006 09:51 PM
How to remove virus scan if i have instaled two KAOS Computer Security 5 11-24-2005 07:41 PM


All times are GMT +1. The time now is 04:32 PM.


Powered by: vBulletin Version 3.8.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.
Copyright © 2002-2014 Computer Forum