ComputerForum.com ComputerForum.com  

Go Back   Computer Forum > Computer Software > General Software

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 11-12-2010, 04:11 AM   #1
Byte Member
 
alicein1derville's Avatar
 
Join Date: Jan 2009
Location: Death Star
Posts: 26
Default LiveTech service

I don't know if this is really for this section or the security section, since the LiveTech service is offered by Cyberdefender which is antivirus software, but it is about computer repair so I thought I would put it here.

I found this article in PC Mag about the LiveTech service:
http://www.pcmag.com/article2/0,2817,2372447,00.asp
The article reviewed how it worked and it's features.

Now, I have had Cyberdefender antivirus, and it works good, and except for a pop-up telling me something was blocked, it just runs in the background and haven't had much virus issues since using it.

They have a 24 x7 help line which I used once and they helped with my questions.

This LiveTech service that they offer will - for $239 - 'give your computer an initial diagnostic and fix any problems found. Then any time you need tech help, day or night, you can call on them. They'll get your printer installed, clean up pesky malware problems, optimize your PC's performance, and more...'

For me, and probably most of us on this forum, we can do this stuff ourselves.

What I would be willing to pay for is someone to deal with my Uncle Max, who is calling me every time he has a computer problem which is about once a month.

For $200, LiveTech might be a good solution and gift from him.
The article mention that the service is remote control, is that like 'Remote Access'?

Do you think it is secure?

Now, the article didn't test the service, so does anyone here have any experience with it?
alicein1derville is offline   Reply With Quote
Sponsored Links
Old 11-12-2010, 04:41 AM   #2
Malware and Spam Assassin

 
johnb35's Avatar
 
Join Date: Sep 2005
Location: somewhere out there
Age: 44
Posts: 30,290
Default

Cyber Defender is a scam and highly suggest you do uninstall it.

Read these articles.

http://www.complaintsboard.com/compl...er-c95821.html

http://techie-buzz.com/scams/is-cybe...er-a-scam.html

http://www.techdirt.com/articles/201...24218775.shtml

Malware removal forums are advising users to uninstall the software.
johnb35 is offline   Reply With Quote
Old 11-19-2010, 04:41 AM   #3
Byte Member
 
alicein1derville's Avatar
 
Join Date: Jan 2009
Location: Death Star
Posts: 26
Default

Hi John,

Thanx, but I don't really understand.

I have Cyberdefender antivirus software, and I am happy with it. It initially removed some stuff, and since then it has done what it was billed as doing - running in the background poping up only when some malware was trying to infect my computer. I am not going to uninstall a program I paid for, that is doing what it is supposed to do. On the complants board I also saw issues with Norton, AVG and other AV programs, so everyone has issues it seems.

The links you provided were a older complaint on compliant board and to more recent articles about Cyberdefender sending a letter to someone they feel was saying something incorrect about them. Standard business practice.

What I was really looking for was some feedback on weather the remote access for the LiveTech service is secure. Anyone have experience with this LiveTech service?
alicein1derville is offline   Reply With Quote
Old 11-19-2010, 05:40 AM   #4
VIP Member
 
Broni's Avatar
 
Join Date: Oct 2010
Location: Daly City, CA
Posts: 514
Default

Quote:
cyber defender is a scam and highly suggest you do uninstall it.
+1
Broni is offline   Reply With Quote
Old 11-19-2010, 09:07 PM   #5
Malware and Spam Assassin

 
johnb35's Avatar
 
Join Date: Sep 2005
Location: somewhere out there
Age: 44
Posts: 30,290
Default

Quote:
Originally Posted by alicein1derville View Post
Hi John,

Thanx, but I don't really understand.

I have Cyberdefender antivirus software, and I am happy with it. It initially removed some stuff, and since then it has done what it was billed as doing - running in the background poping up only when some malware was trying to infect my computer. I am not going to uninstall a program I paid for, that is doing what it is supposed to do. On the complants board I also saw issues with Norton, AVG and other AV programs, so everyone has issues it seems.

The links you provided were a older complaint on compliant board and to more recent articles about Cyberdefender sending a letter to someone they feel was saying something incorrect about them. Standard business practice.

What I was really looking for was some feedback on weather the remote access for the LiveTech service is secure. Anyone have experience with this LiveTech service?
Quote:
Originally Posted by Broni View Post
+1
Those complaints aren't that old. One was from a few months ago. I highly suggest you dump that software and get something reputable installed.

Even Broni, which is a malware specialist over at the techspot(http://www.techspot.com/vb/users/broni/) forum agrees that its a scam and needs to be uninstalled. So you have 2 malware specialists that are telling you to get rid of it.
johnb35 is offline   Reply With Quote
Old 11-19-2010, 10:44 PM   #6
VIP Member
 
Broni's Avatar
 
Join Date: Oct 2010
Location: Daly City, CA
Posts: 514
Default

...and: http://www.computerhope.com/forum/in...12486.new.html
This person seems to be posting all over about same crap.
Broni is offline   Reply With Quote
Old 11-19-2010, 10:51 PM   #7
Malware and Spam Assassin

 
johnb35's Avatar
 
Join Date: Sep 2005
Location: somewhere out there
Age: 44
Posts: 30,290
Default

Quote:
Originally Posted by Broni View Post
...and: http://www.computerhope.com/forum/in...12486.new.html
This person seems to be posting all over about same crap.
It does seem like its the same person.
johnb35 is offline   Reply With Quote
Old 11-19-2010, 11:31 PM   #8
VIP Member
 
Broni's Avatar
 
Join Date: Oct 2010
Location: Daly City, CA
Posts: 514
Default

Exactly same wording.
It looks like a pure spam to me
Broni is offline   Reply With Quote

Reply

Bookmarks

Tags
cyberdefender, livetech

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Search result links redirect to advertising Victor_ffx Computer Security 22 11-19-2010 01:36 AM
Computer Is Doing My Head In - Help andantesash Desktop Computers 13 04-27-2010 04:16 PM
Can't access control panel? Rhysenn Operating Systems 16 01-29-2010 10:50 AM
Nasty Virus - HJT Log voyagerfan99 Computer Security 6 11-06-2009 11:49 PM
Need help with hijack log please. Pr0 Computer Security 6 07-17-2009 07:25 PM


All times are GMT +1. The time now is 04:04 PM.


Powered by: vBulletin Version 3.8.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.
Copyright © 2002-2014 Computer Forum