Program not wanting to be uninstalled

jaixs · 08-23-2005, 06:54 PM

Previously this was my brothers computer. He installed an anti-virus program on the computer (Panda Antivirus Platinum). Now, I'm trying to install F-Secure on the computer but it says that you must manually unistall the previous anti-virus program. So we tried unistalling it in Add or Remove Programs but nothing happends when you click "Change/Remove" on the program. In my moments of dispair I have tracked down all PAV files on the computer and deleted them but with no success. So my question is: How will I get it out of the way so I can install F-Secure?

Thanks for your time.

Byteman · 08-23-2005, 07:15 PM

Now that you've deleted files, no uninstall routine will work unless you re-install panda, reboot, let it come up and be happy... Then use the uninstaller from the start menu>All Programs>Panda...

Give that a shot first.

jaixs · 08-23-2005, 08:12 PM

Well........ The problem is harder than that. He downloaded PAV as a .torrent and the real PAV you must buy. I won't download it again as a .torrent because it was corrupt.

**dragon2309** · 08-23-2005, 08:44 PM

Well, F-Secure is probably recognising the registry entries that panda has created. It may be a long job but you must trawl through all of the "software" registry keys and delete anything that resembles panda antivirus installation records.

MAKE SURE YOU BACK UP THE REGISTRY AND STORE IT ON A CD BEFORE YOU TRY THIS.

lynx6200 · 08-23-2005, 08:47 PM

Yeah, like dragon said, you need to go into the registry (start/run/regedit) and remove any keys related to the software, than go look in your c: drive, and remove any folders with subfolder/files related to the software.

08-23-2005, 06:54 PM	#1 (permalink)
jaixs New Member Join Date: Aug 2005 Posts: 2	Program not wanting to be uninstalled Previously this was my brothers computer. He installed an anti-virus program on the computer (Panda Antivirus Platinum). Now, I'm trying to install F-Secure on the computer but it says that you must manually unistall the previous anti-virus program. So we tried unistalling it in Add or Remove Programs but nothing happends when you click "Change/Remove" on the program. In my moments of dispair I have tracked down all PAV files on the computer and deleted them but with no success. So my question is: How will I get it out of the way so I can install F-Secure? Thanks for your time.

08-23-2005, 07:15 PM	#2 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	Now that you've deleted files, no uninstall routine will work unless you re-install panda, reboot, let it come up and be happy... Then use the uninstaller from the start menu>All Programs>Panda... Give that a shot first. __________________ Don't byte off more than you can chew...

08-23-2005, 08:44 PM	#4 (permalink)
dragon2309 P.I Dragon Join Date: May 2005 Location: KENT, UK Age: 20 Posts: 8,429	Well, F-Secure is probably recognising the registry entries that panda has created. It may be a long job but you must trawl through all of the "software" registry keys and delete anything that resembles panda antivirus installation records. MAKE SURE YOU BACK UP THE REGISTRY AND STORE IT ON A CD BEFORE YOU TRY THIS. __________________ Intel Core2Duo E6600 @ 3.1Ghz - (__CPU__) eVGA 680i SLi - (__MOB__) 4Gb Corsair Dominator DDR2-800 (4x1024Mb) - (__RAM__) 250Gb Western Digital SATAII 7200rpm - (__HDD__) nVidia BFG 8800GTS OC 320Mb - (__GFX__) LG DVD+/-RW 18x DVD-RAM - (__OPT__) Triple Boot - [XP Pro] + [Vista Ultimate] + [Ubuntu 7.10] - (__OS__) [3DMARK'03 :: 25,587] --- [3DMARK'05 :: 13,989] --- [3DMARK'06 :: 8791] - (__BENCHMARKS__) dragon2309.co.uk - a little slice of geek

08-23-2005, 08:47 PM	#5 (permalink)
lynx6200 Platinum Member Join Date: Mar 2005 Location: NC Age: 26 Posts: 788	Yeah, like dragon said, you need to go into the registry (start/run/regedit) and remove any keys related to the software, than go look in your c: drive, and remove any folders with subfolder/files related to the software. __________________ [size=2][size=1][color=DarkGreen][color=Navy] CoolerMaster Case Asus A8N SLI- Deluxe AMD athlon 64 3400+ 1GB Ultra DDR ram XFX 7600 GT 256mb videe 230GB SATA HD Combo drive

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08-23-2005, 08:12 PM	#3 (permalink)
jaixs New Member Join Date: Aug 2005 Posts: 2	Well........ The problem is harder than that. He downloaded PAV as a .torrent and the real PAV you must buy. I won't download it again as a .torrent because it was corrupt.