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Old 08-24-2005, 01:56 PM   #1 (permalink)
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Default Virus i can't get rid of... HELP PLEASE

I have got my mates computer in front of me because he has got a virus on it. He said when he got it, it came up as the bloodhound virus Well, ive gone into safe mode, deleted a hell of alot of useless programs like seach engines and toolbars, deleted all cookies, and temporary files, done a disk check, run ad-aware. It wont let me run norton so i cant do much there... IS there anything i can do to get it off..

The computer is useless in its normal state, it has a black screen, sometimes switches itself off, and no programs can be opened. Its only in safe mode where i can actually do anything.

ANy help would be much appreciated!!

Lloyd
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Old 08-24-2005, 02:08 PM   #2 (permalink)
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Try these steps for manual removal of that virus: http://securityresponse.symantec.com...loodhound.html
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Old 08-24-2005, 03:21 PM   #3 (permalink)
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Can you download and install programs on the machine? If so, download Kaspersky, install it, update it, and run a scan in safemode (it works in safemode). If you can't, post back.

ftp://d-eu-2f.kaspersky-labs.com/tri...onalpro_en.exe
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Old 08-24-2005, 08:26 PM   #4 (permalink)
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rite...i restored it to two months ago, and i can get into the actuall user name on normal windows now, but it is really slow, and takes forever to open programs. But when i check on running processes in task manager, and say i have tried to open internet explorer twice, there will be two ''IEXPLORE.EXE'' but no visible programs. Whats wrong with it??
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Old 08-24-2005, 08:39 PM   #5 (permalink)
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if you can get online, then try going through the sticky steps, (especially the online scanners), then post a Hijackthis log.
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Old 08-24-2005, 11:40 PM   #6 (permalink)
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cant get online :S now what..
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Old 08-24-2005, 11:53 PM   #7 (permalink)
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Instead of safemode, select "safemode with networking", only go to the links below.
http://download.mozilla.org/?product...win&lang=en-US
Install Firefox and use it to go to this link
http://download.ewido.net/ewido-setup.exe
And then this link
ftp://d-eu-2f.kaspersky-labs.com/tri...onalpro_en.exe
Update both Ewido and Kaspersky and run full scans with both, then reboot to normal mode and see how things are.
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Old 08-26-2005, 08:55 PM   #8 (permalink)
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i know how to get onto safemode with networking, but what's the difference?
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Old 08-26-2005, 09:14 PM   #9 (permalink)
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With safemode with networking, you can get online, which you can't in safemode, but only go to the sites I mentioned, as your firewall and antivirus won't be up.
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Old 08-26-2005, 09:50 PM   #10 (permalink)
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ok thanks..im performing the first scan now, but its taking ages. If its still slow after both of these scans, what are my next options?
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