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Old 11-16-2011, 10:37 PM   #1
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Exclamation hp charger not working!!!

hi
a friend of mine has a hp pavilion dv6-2043us but it doesn't charge anymore! the "smart pin" on the charger input is broke so my guess is thats the reason but he wants to know if there's any way how to fix it without buying a new charger!
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Old 11-16-2011, 10:45 PM   #2
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So the charger itself is broken, or is it the DC Jack on the machine?

If it's just the charger, you can't fix it. You have to fork up money for a new charger.

If it's the DC jack on the machine, you have to dismantle the machine and determine if it is soldered to the mobo or if it is just a wire going to the board.
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Old 11-18-2011, 05:17 AM   #3
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well the charger should have a pin in the input to the laptop, right??? but it doesn't so i thought that could be the reason for the problem but now he told that a couple times when he removed the battery and pressed the charger input hard agains the laptop it had received power so can it charge receiving power without having a pin and the problem might be inside of the laptop???
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Old 11-18-2011, 05:58 AM   #4
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If he's able to get it to power on without the battery and just the charger than it sounds like it's the DC jack inside the laptop.
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Originally Posted by Cromewell
You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in command here.
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Old 11-18-2011, 11:24 AM   #5
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The pin inside the jack is essential part of the adapter, so it's quite reasonable that it won't work as it should if that part is missing. I mean, that the jack itself cant provide sufficient voltage to laptop and there's your problem, I think that they sell universal adapters in most of the electric supplies store, you should get one there.
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Old 11-18-2011, 02:09 PM   #6
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Quote:
Originally Posted by Koffer View Post
The pin inside the jack is essential part of the adapter, so it's quite reasonable that it won't work as it should if that part is missing. I mean, that the jack itself cant provide sufficient voltage to laptop and there's your problem, I think that they sell universal adapters in most of the electric supplies store, you should get one there.
NO! Never buy a universal charger! You run the risk of frying your laptop with it. Always go genuine laptop manufacturer with a charger.
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Quote:
Originally Posted by Cromewell
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Old 11-22-2011, 12:02 AM   #7
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Hernando, we may have an adapter for your notebook in our office's surplus inventory. If you are interested in having me check, please send me your contact information and the product number and serial number of your friend's dv6-2043U.S. The email address is PSGSocialMedia@hp.com.
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