Problem with MSN Messenger.

Elite · 08-29-2005, 12:17 PM

A friend of mine is having trouble signing in to msn messenger (version 7) because each time he enters his username and password, a message box comes up saying something like, the service is unavailable and if you click the Retry button it happens over and over again. Reinstalling hasn't helped and he is running Win XP Home Edition.
I also have the new version 7 MSN Messenger and mine is working fine.
(i have Win98 SE

)

Has anyone encountered this problem before, and does anyone know how to fix it?

**jancz3rt** · 08-29-2005, 12:22 PM

It could be blocked by a firewall. I would try and check for that. Sometimes, depending on where your hotmail account server is, the server may be under maintenance and not work for some time. In one case, this lasted for a day.

JAN

Elite · 08-29-2005, 12:31 PM

Version 6.2 works fine on his computer, but when he updated and tried to log-in, he kept getting the same message box saying that the service is unavailable.

**jancz3rt** · 08-29-2005, 12:36 PM

In that case, something must be blocking it. Tell him to double-check his firewall settings.

JAN

Ku-sama · 08-29-2005, 01:58 PM

did he ever get a pop-up box saying to unblock it? sp2 has a built in firewall...

oakhg · 09-02-2005, 08:24 AM

Well, with new version comes problem, but it is not a big deal, msn 7.0 serve fine now.

oakhg · 09-02-2005, 08:46 AM

BTW: what new function does the 7.5 one serve?

08-29-2005, 12:17 PM	#1 (permalink)
Elite banned Join Date: Jul 2005 Location: Earth Posts: 392	Problem with MSN Messenger. A friend of mine is having trouble signing in to msn messenger (version 7) because each time he enters his username and password, a message box comes up saying something like, the service is unavailable and if you click the Retry button it happens over and over again. Reinstalling hasn't helped and he is running Win XP Home Edition. I also have the new version 7 MSN Messenger and mine is working fine. (i have Win98 SE ) Has anyone encountered this problem before, and does anyone know how to fix it?

08-29-2005, 12:22 PM	#2 (permalink)
jancz3rt Moderator - F@H Guru Join Date: Sep 2004 Location: Czech Republic Age: 23 Posts: 4,008	Well It could be blocked by a firewall. I would try and check for that. Sometimes, depending on where your hotmail account server is, the server may be under maintenance and not work for some time. In one case, this lasted for a day. JAN __________________ A64 3700+ @ 2.65Ghz ::: 7300GT @ 600/1500 ::: 2GB RAM @ 440Mhz www.CZ3RT.com ::: FOLDING FOR THE GOOD OF MANKIND ::: F@H Team 44358

08-29-2005, 12:36 PM	#4 (permalink)
jancz3rt Moderator - F@H Guru Join Date: Sep 2004 Location: Czech Republic Age: 23 Posts: 4,008	Ok In that case, something must be blocking it. Tell him to double-check his firewall settings. JAN __________________ A64 3700+ @ 2.65Ghz ::: 7300GT @ 600/1500 ::: 2GB RAM @ 440Mhz www.CZ3RT.com ::: FOLDING FOR THE GOOD OF MANKIND ::: F@H Team 44358

09-02-2005, 08:46 AM	#7 (permalink)
oakhg Bronze Member Join Date: Jun 2005 Posts: 33	BTW: what new function does the 7.5 one serve? Last edited by oakhg; 09-02-2005 at 08:53 AM.

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08-29-2005, 12:31 PM	#3 (permalink)
Elite banned Join Date: Jul 2005 Location: Earth Posts: 392	Version 6.2 works fine on his computer, but when he updated and tried to log-in, he kept getting the same message box saying that the service is unavailable.

08-29-2005, 01:58 PM	#5 (permalink)
Ku-sama banned Join Date: Aug 2005 Location: Computer Cave. AKA: King Computer Inc. Age: 18 Posts: 5,312	did he ever get a pop-up box saying to unblock it? sp2 has a built in firewall...

09-02-2005, 08:24 AM	#6 (permalink)
oakhg Bronze Member Join Date: Jun 2005 Posts: 33	Well, with new version comes problem, but it is not a big deal, msn 7.0 serve fine now.