Can't burn Acer system back-up to DVD's

ttomm46 · 03-19-2012, 01:50 AM

Quote:

Originally Posted by MyCattMaxx

That is a DVD burner. Have you tried a different brand of blank media?
I looked up the model.

sao far i bought

Memorex DVD-R 16X 4.7 GB...some brands don't work..I hope its not the write but it writes to CD rw fine

**johnb35** · 03-19-2012, 02:09 AM

There are 2 lasers in each drive, one writes to cd's and the other one writes to dvd's. It's possible the one that writes to dvd's has went out. If this is a destkop pc then its really easy to buy a new drive and swap it out.

cabinfever1977 · 03-19-2012, 04:41 AM

also maybe you could use a usb thumbdrive

ttomm46 · 03-19-2012, 05:15 AM

Quote:

Originally Posted by johnb35

There are 2 lasers in each drive, one writes to cd's and the other one writes to dvd's. It's possible the one that writes to dvd's has went out. If this is a destkop pc then its really easy to buy a new drive and swap it out.

something tells me the drive is ok and it must be the DVD brand...
I swapped the computer out at walmart..same thing..I doubt the both had bad drives

ttomm46 · 03-19-2012, 07:47 PM

What really frost me is the fact i was told to send them the computer..i feel guilty for swapping it out at Walmart last night...ACER support is terrible

ttomm46 · 03-20-2012, 12:54 AM

Well I itried the nero express that comes with the computer and was actually able to put files on the dvd after a couple of tries......some tech at staples said ditch the memorex on go for sony?

03-19-2012, 02:09 AM	#12
johnb35 Malware and Spam Assassin Join Date: Sep 2005 Location: Morris, Illinois Age: 42 Posts: 25,591	There are 2 lasers in each drive, one writes to cd's and the other one writes to dvd's. It's possible the one that writes to dvd's has went out. If this is a destkop pc then its really easy to buy a new drive and swap it out. __________________ MB - Gigabyte 970A-UD3 \|\| CPU - FX8350\|\| PSU - Corsair CMPSU-650TX 650W \|\| Memory - Corsair Vengeance 8GB (2 x 4GB) DDR3 1600 \|\| GPU - Sapphire HD6870 1GB \|\| HDD's - 500GB SATA III WD Caviar Black, 64gb SATA III Crucial SSD, 120GB Corsair Force 3 SSD\|\| Monitor - ASUS VE278Q Black 27" 1920x1080 2ms Full HD HDMI LED Backlight \|\| OS - Dual boot XP and 7 \|\| Case - Cooler Master HAF 912 \|\| Cpu cooler - CM Hyper 212 Plus

03-19-2012, 04:41 AM	#13
cabinfever1977 Megabyte Member Join Date: Feb 2011 Location: NY, USA Age: 36 Posts: 563	also maybe you could use a usb thumbdrive __________________ Case: Zalman Z11 High Performance w/9 fans Power Supply: 400watt Dynex CPU: P4 3.2GHz - Scythe Katana 2 cooler Motherboard: ASROCK P4VM890 Memory: 2GB PNY/Gskill Graphics: NVIDIA GeForce FX5500 527MB total Drives: samsung 80GB,WD 40GB,WD 40GB,CD-RW/DVD monitor: 15" LG Flatscreen, 17" Dell crt OS: Windows 7 Pro Temps: cpu:45c mb:35c hds:35c case:28c

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03-19-2012, 07:47 PM	#15
ttomm46 Byte Member Join Date: Oct 2007 Posts: 166	What really frost me is the fact i was told to send them the computer..i feel guilty for swapping it out at Walmart last night...ACER support is terrible

03-20-2012, 12:54 AM	#16
ttomm46 Byte Member Join Date: Oct 2007 Posts: 166	Well I itried the nero express that comes with the computer and was actually able to put files on the dvd after a couple of tries......some tech at staples said ditch the memorex on go for sony?