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Old 03-19-2012, 01:50 AM   #11
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Originally Posted by MyCattMaxx View Post
That is a DVD burner. Have you tried a different brand of blank media?
I looked up the model.
sao far i bought Memorex DVD-R 16X 4.7 GB...some brands don't work..I hope its not the write but it writes to CD rw fine
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Old 03-19-2012, 02:09 AM   #12
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There are 2 lasers in each drive, one writes to cd's and the other one writes to dvd's. It's possible the one that writes to dvd's has went out. If this is a destkop pc then its really easy to buy a new drive and swap it out.
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Old 03-19-2012, 04:41 AM   #13
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also maybe you could use a usb thumbdrive
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Old 03-19-2012, 05:15 AM   #14
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There are 2 lasers in each drive, one writes to cd's and the other one writes to dvd's. It's possible the one that writes to dvd's has went out. If this is a destkop pc then its really easy to buy a new drive and swap it out.
something tells me the drive is ok and it must be the DVD brand...
I swapped the computer out at walmart..same thing..I doubt the both had bad drives
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Old 03-19-2012, 07:47 PM   #15
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What really frost me is the fact i was told to send them the computer..i feel guilty for swapping it out at Walmart last night...ACER support is terrible
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Old 03-20-2012, 12:54 AM   #16
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Well I itried the nero express that comes with the computer and was actually able to put files on the dvd after a couple of tries......some tech at staples said ditch the memorex on go for sony?
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