maggiemay

This comes up when i try to close my pc down.Cant because of printer spool

Trizoy

win 98?

maggiemay

Do i have to get rid of this? or what do i do? thanks maggie

tweaker

What os?

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maggiemay

Sorry i dont mean to be rude? But dont understand what you mean.I am running windows xp. I hope this helps you.

ddebast

try to reset you printer spool.
c:\windows\system32\services.msc => PRINT SPOOLER right click STOP AND START

maggiemay

Hi sorry to be a pain. But would it be possible for you to tell mehow to do it please.As i dont know much about computers only how to switch it on and off thanks maggie

apj101

and even one of those your having trouble with

1st try visit the microsoft update site, i know that service pack 2 (and update pack) had a lot of spooler fixes
http://www.google.co.uk/url?sa=t&ct=...fgIK2QRcq29I4H

Nice idea, but dont think it will help much, your spooler will restart every boot anyway, so if that was going to fix it then it would have fixed itself by now

Do you by any chance have a lexmark printer? They can be trouble with windows xp.

If you still have the printer drivers for your printer (these are the drivers that come on a cd when you buy it) then follow the resolution instructions here
http://support.microsoft.com/default...b;en-us;810894

If you dont have the printer drivers, or dont know if you have them or not, then tell me the make and model of the printer (as printed on the front of your printer) and i'll tell you were to obtain the drivers, then follow the above link resolution instructions

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maggiemay

Hi the printer i have is epson c66.I did have a lexmark. not now. It seems to be ok now it shuts down ok.My other problem is my printer wont work. A box comes up and says. print to file? Then at the side of the box it says.output file name. i have no idea what this is.