Quote:
|
Originally Posted by inline4
"Do you think he can re-load windows if I send him a disk??My wife can walk him through it if need be..Your recovery disk will not help him any sorry to say..The only thing I could do is make a copy of my disk and send it to him with the Code,this would be a "duplicate" so he does not want to pass it around to anyone else so we can avoid any unwanted copyright issues..Not sure why he is having problems,the machine was 100% ready when it left the house.Let me know what you want to do."
|
That sounds like a great idea. however, I am assuming that he is refering to the Windows XP CD? If so, there might be some certain issues. However if he meant a start up disk. It might probably be the same as your recovery disk.
My guess is that it was bumped or something happened during the shipping to cause that problem. When it arrived, was it properly packaged?
The seller didn't list any returns and exchange policy because I am guessing that is the only one. So there isn't probably anyway he will let. I can say that its best if you contact him/her for a return if the case is that it was bumped someway in the shipping. However, if you have any previous Windows OS cd's, you can try using those to see if the problem is something with the OS, or something else.