need help fast plz!

hells3000 · 09-20-2005, 03:08 AM

my computer is slow in the internet i can't log in to my mail.When my computer start's cause it froze my hard disk never get's check cause it get's frozen. So i clicked not to check hard disk wich works to log in screen. Then i click on my browser window and never get the screen loaded. Also i try to scan to see if there's viruses and get's frozen as well i got in the internet cause i clicked on online protection and loaded a page wich helped.

hells3000 · 09-20-2005, 05:08 AM

any help plz

hells3000 · 09-20-2005, 05:38 AM

could it be a virus or something else ?

4W4K3 · 09-20-2005, 05:51 AM

Could be a virus, but let's not draw thatconclusion quite yet. When did this begin to hapen? Do you remember if it was right after a hardware upgrade of some sort, or was it after you installed a program of some kind?

What you ccan first do is isolate any hardware problems. Remove al the expansion cards/hardware from your computer that you don't need. Ex : excess PCI slots, excess cd-roms drives, storage HDD. Now boot up with only your mandatory harddrive and essential hardware. Do you still have problems?

What you might also try is a "system restore" feature. Pop in your operating system CD-Rom and boot from it. Run the recovery console and see if it now boots better after it's finished.

My last guess would be that it is indeed a virus, and you will need some more advanced help for this. Hopefully somoene else can give some additional tips as well. But I would recommend trying to boot into Safe Mode via the F8 key while booting. This will load a DOS looking screen, and you should choose "Safe Mode" (dont try with networking or anything yet.

To simply start fresh, you can backup everything you want to keep on your existing harddrive to another harddrive, then format it. But this wont be necessary if it's siply a hardware problem or corrupt OS boot up files.

alanuofm · 09-20-2005, 05:57 PM

will the computer boot into safemode fine?

hells3000 · 09-20-2005, 08:11 PM

it start's ok then it harddrives scans then it get's frozen and stat's at 0
know i canceled the scan it goes in everything is fine until I am going to my yahoo browser and page nevers loads things are slow computer shuts down on it's own files won't open just some symptoms..

I ran a dowloaded version of spyware doctor and said i had 561 files infected i scanned with the online protection that sbc dsl gave me but nothing came up think that migth be corrupted as well or spyware doctor just doing that so peeps could buy so that most of it plz help ;(

**Buzz1927** · 09-20-2005, 09:03 PM

Do the steps in the Sticky, then post the Hijackthis log.

hells3000 · 09-20-2005, 09:54 PM

i tried following sticky k i was in my first scan after like 10 minutes it froze

hells3000 · 09-20-2005, 10:05 PM

ill retry

hells3000 · 09-20-2005, 11:00 PM

help plz what do i do?

09-20-2005, 03:08 AM	#1 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	need help fast plz! my computer is slow in the internet i can't log in to my mail.When my computer start's cause it froze my hard disk never get's check cause it get's frozen. So i clicked not to check hard disk wich works to log in screen. Then i click on my browser window and never get the screen loaded. Also i try to scan to see if there's viruses and get's frozen as well i got in the internet cause i clicked on online protection and loaded a page wich helped.

09-20-2005, 05:51 AM	#4 (permalink)
4W4K3 VIP Member Join Date: Jul 2004 Location: Lewisville, TX Age: 21 Posts: 6,986	Could be a virus, but let's not draw thatconclusion quite yet. When did this begin to hapen? Do you remember if it was right after a hardware upgrade of some sort, or was it after you installed a program of some kind? What you ccan first do is isolate any hardware problems. Remove al the expansion cards/hardware from your computer that you don't need. Ex : excess PCI slots, excess cd-roms drives, storage HDD. Now boot up with only your mandatory harddrive and essential hardware. Do you still have problems? What you might also try is a "system restore" feature. Pop in your operating system CD-Rom and boot from it. Run the recovery console and see if it now boots better after it's finished. My last guess would be that it is indeed a virus, and you will need some more advanced help for this. Hopefully somoene else can give some additional tips as well. But I would recommend trying to boot into Safe Mode via the F8 key while booting. This will load a DOS looking screen, and you should choose "Safe Mode" (dont try with networking or anything yet. To simply start fresh, you can backup everything you want to keep on your existing harddrive to another harddrive, then format it. But this wont be necessary if it's siply a hardware problem or corrupt OS boot up files. __________________ My Computer I choose to believe what I was programmed to believe.

09-20-2005, 09:03 PM	#7 (permalink)
Buzz1927 Digaredd Join Date: May 2005 Location: Melbourne AU Posts: 7,613	Do the steps in the Sticky, then post the Hijackthis log. __________________ Son of Glyndwr Mae hen wlad fy nhadau yn annwyl i mi

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09-20-2005, 05:08 AM	#2 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	any help plz

09-20-2005, 05:38 AM	#3 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	could it be a virus or something else ?

09-20-2005, 05:57 PM	#5 (permalink)
alanuofm Diamond Member Join Date: Jun 2005 Posts: 1,630	will the computer boot into safemode fine?

09-20-2005, 08:11 PM	#6 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	it start's ok then it harddrives scans then it get's frozen and stat's at 0 know i canceled the scan it goes in everything is fine until I am going to my yahoo browser and page nevers loads things are slow computer shuts down on it's own files won't open just some symptoms.. I ran a dowloaded version of spyware doctor and said i had 561 files infected i scanned with the online protection that sbc dsl gave me but nothing came up think that migth be corrupted as well or spyware doctor just doing that so peeps could buy so that most of it plz help ;(

09-20-2005, 09:54 PM	#8 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	i tried following sticky k i was in my first scan after like 10 minutes it froze

09-20-2005, 10:05 PM	#9 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	ill retry

09-20-2005, 11:00 PM	#10 (permalink)
hells3000 Platinum Member Join Date: Sep 2005 Location: In My House Posts: 948	help plz what do i do?