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Old 08-12-2013, 04:48 PM   #1
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Default Can not delete files and folder from the computer

Hello,

I want to reinstall Google Chrome because it got corrupted. The thing is, it doesn't remember last session tabs.
And ofcourse, after uninstalling, I can't delete 2 files and 1 folder.
"C:\Users\Name\Appdata\Local\Google\Chrome\Use r Data\Default\"

\Old_Cache_000\
Last Session
Last Tabs

Here is what I tried to delete them:
1. Regular deleting. "Try again?" Error: 0x80070570
2. Delete in command prompt. Says: "Directory is not empty" or "Access Denied" even running as Admin.
3. Using a program called Unlocker. Doesn't work.
4. Safe mode: same as 1.
5. CCleaner: Including it to be cleaned did nothing to it.

What can I do now?

Thank you!
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Old 08-12-2013, 05:21 PM   #2
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Use the program file assassin.

http://www.malwarebytes.org/products/fileassassin/
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Old 08-12-2013, 08:38 PM   #3
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Quote:
Originally Posted by johnb35 View Post
It didn't work. It says: Could not delete.
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Old 08-12-2013, 08:43 PM   #4
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Try unlocker http://www.filehippo.com/download_unlocker/
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Old 08-12-2013, 09:30 PM   #5
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Quote:
Originally Posted by jamesd1981 View Post
Quote:
Originally Posted by oekoeloe View Post
3. Using a program called unlocker. Doesn't work.
:p
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Old 08-13-2013, 02:41 AM   #6
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Give me the exact folder locations and filenames and I can give you a combofix script to delete them.
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Old 08-13-2013, 02:51 PM   #7
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Quote:
Originally Posted by johnb35 View Post
Give me the exact folder locations and filenames and I can give you a combofix script to delete them.
"C:\Users\Michael\Appdata\Local\Google\Chrome\ User Data\Default\old\Last Session"
"C:\Users\Michael\Appdata\Local\Google\Chrome\ User Data\Default\Last Tabs"
"C:\Users\Michael\Appdata\Local\Google\Chrome\ User Data\Default\old\"
(I did manage to rename this folder but not delete)
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Old 08-13-2013, 02:54 PM   #8
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At work right now but will give you a script to run this afternoon when I get home.
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Old 08-14-2013, 02:21 AM   #9
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Please download combofix from here and save it to your desktop.

http://www.bleepingcomputer.com/down...ombofix/dl/12/


1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
It must be Notepad, not Wordpad.
2. Copy the text in the below code box

Code:
Folder::

C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\old\Last Session
C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\Last Tabs
C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\old
3. Go to the Notepad window and click Edit > Paste
4. Then click File > Save
5. Name the file CFScript.txt - Save the file to your Desktop
6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!




ComboFix will begin to execute, just follow the prompts.
After reboot (in case it asks to reboot), it will produce a log for you.
Post that log (Combofix.txt) in your next reply.


Or you can replace that script with this one if you just want to delete the whole chrome folder.

Code:
Folder::

C:\Users\Michael\Appdata\Local\Google\Chrome
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Old 08-16-2013, 01:16 PM   #10
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Thanks for the fix. I'm running it now and it got stuck at:
"Log is being prepared.
Don't start a new program untill ComboFix is done..."

The desktop is gone and only the background is there and the cmd ComboFix is running in. It's been like this for 15 minutes now.

Plus, I can't use the mouse anymore. Should I just unpower and reboot?

EDIT:
I rebooted and it didn't delete the folder and 2 files.

EDIT2:

I ran it again and it finished and I have a log. But, the files and folder are still there and unchanged.

Last edited by oekoeloe; 08-16-2013 at 02:34 PM.
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