ComputerForum.com ComputerForum.com  

Go Back   Computer Forum > Computer Systems > Laptops, Tablets and Smartphones

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 09-12-2013, 04:37 AM   #1
Bit Member
 
Join Date: Sep 2013
Posts: 2
Default Brand new Asus Q550LF screen keeps on turning off

I recently bought the ASUS Q550LF from BestBuy, spending $1100. Now only a week in to using it, every 5-10 minutes my screen will suddenly turn off with no warning. The rest of the computer still runs fine, I know this because it still makes its normal sounds when I hit certain keys, insert/take out a flash drive, etc. The only way I've found to turn the screen back on is by:
a) closing the lid to put it to sleep, opening the lid back up, waking it up and re-logging in, or
b) holding the power button down to shut down, then reboot and start all over.

Considering this is a brand new, expensive laptop and this happens every 5 minutes or so, this is very frustrating Has anyone seen this problem before or have any suggestions?

By the way, Im running 64x bit windows 8.

Thanks!

Last edited by khfrekek; 09-12-2013 at 04:40 AM.
khfrekek is offline   Reply With Quote
Sponsored Links
Old 09-12-2013, 05:08 AM   #2
Bit Member
 
Join Date: Sep 2013
Posts: 2
Default

Edit: This now happens every 5 seconds or so of use, making it impossible to use the computer at all
khfrekek is offline   Reply With Quote
Old 09-12-2013, 03:19 PM   #3
Malware and Spam Assassin

 
johnb35's Avatar
 
Join Date: Sep 2005
Location: Where ever Fluffy is
Age: 44
Posts: 29,441
Default

Try uninstalling the video driver and reinstalling it. If it keeps doing it, you will need to send it in to get fixed.
__________________
MB - Gigabyte 970A-UD3 || CPU - FX8350|| PSU - Corsair CMPSU-650TX 650W || Memory - Corsair Vengeance 8GB (2 x 4GB) DDR3 1600 || GPU - Sapphire HD6870 1GB || HDD's - 500GB SATA III WD Caviar Black, 120GB Corsair Force 3 SSD|| Monitor - ASUS VE278Q Black 27" || OS - Windows 7 || Case - Cooler Master HAF 912 || Cpu cooler - CM Hyper 212 Plus
johnb35 is offline   Reply With Quote
Old 06-26-2014, 02:05 PM   #4
Bit Member
 
Join Date: Jun 2014
Posts: 1
Default

Quote:
Originally Posted by khfrekek View Post
I recently bought the ASUS Q550LF from BestBuy, spending $1100. Now only a week in to using it, every 5-10 minutes my screen will suddenly turn off with no warning. The rest of the computer still runs fine, I know this because it still makes its normal sounds when I hit certain keys, insert/take out a flash drive, etc. The only way I've found to turn the screen back on is by:
a) closing the lid to put it to sleep, opening the lid back up, waking it up and re-logging in, or
b) holding the power button down to shut down, then reboot and start all over.

Considering this is a brand new, expensive laptop and this happens every 5 minutes or so, this is very frustrating Has anyone seen this problem before or have any suggestions?

By the way, Im running 64x bit windows 8.

Thanks!
I just picked up the same machine used and started having exact same problems after 2 months - did you ever resolve this?

Thanks for any help


j
jwaynewaldo is offline   Reply With Quote

Reply

Bookmarks

Tags
asus, black, q550lf, screen, stop

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
New Laptop screen Split in half jscarpin Laptops, Tablets and Smartphones 3 08-01-2013 02:12 AM
MSI GX640 - black screen after windows logo Eblermeister Laptops, Tablets and Smartphones 7 06-15-2013 09:31 PM
Asus m2n32-sli vista edition question JFlo Motherboards 3 11-23-2007 03:02 AM
Blank screen when turning on PC 01rich01 Desktop Computers 7 06-18-2007 09:25 PM
UGGGH--Installed new ASUS MB and now blue screen!!! jbronco74 Motherboards 7 08-07-2004 01:11 AM


All times are GMT +1. The time now is 07:26 PM.


Powered by: vBulletin Version 3.8.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.
Copyright © 2002-2014 Computer Forum