Help; Black screen with mouse pointer

TonyLS · 10-08-2005, 07:38 PM

My friends computer has been running really slow for the past few weeks. We never got around to scanning it or spyware and viruses. She told me today that it doesn't boot, it displays a black screen and she can see the mouse pointer on the screen. The lights on the tower are on.

Any ideas?

If it wasn't for the 2 weeks of virus type symptons I would say it's the graphics card, although she can see the mouse pointer....anyways appreciate some help if you can

Johnnyboy0056 · 10-08-2005, 10:27 PM

can she move the pointer on the screen?

TonyLS · 10-09-2005, 02:34 AM

I'll find out if she can move the cursor or not. What could it be if she can or can not move the cursor?

Johnnyboy0056 · 10-09-2005, 04:31 AM

well if she can move it, at least the computer can possibly respond to keyboard commands and makes it a bit easier for us to work on. if she cant move the cursor, then the comp is easily freezing up and we'll have to work around it.

10-08-2005, 07:38 PM	#1 (permalink)
TonyLS New Member Join Date: Oct 2005 Posts: 7	Help; Black screen with mouse pointer My friends computer has been running really slow for the past few weeks. We never got around to scanning it or spyware and viruses. She told me today that it doesn't boot, it displays a black screen and she can see the mouse pointer on the screen. The lights on the tower are on. Any ideas? If it wasn't for the 2 weeks of virus type symptons I would say it's the graphics card, although she can see the mouse pointer....anyways appreciate some help if you can

10-08-2005, 10:27 PM	#2 (permalink)
Johnnyboy0056 Platinum Member Join Date: Sep 2005 Location: Miami, Florida Age: 23 Posts: 666	can she move the pointer on the screen? __________________ John G. :rolleyes: Sweet Ride- By Me, For Me :) ____________________________________________ ATX Clear Side Tower with 500 Watt Power Supply EPoX 5NVA+sli Motherboard Intel Pentium 4 CPU 3.40 GHz 1 GB DDR2 RAM (2 x 512 MB) Seagate 160 GB HDD w/ SATA Connection ATI Radeon X700 PCI Express Video Card

10-09-2005, 04:31 AM	#4 (permalink)
Johnnyboy0056 Platinum Member Join Date: Sep 2005 Location: Miami, Florida Age: 23 Posts: 666	well if she can move it, at least the computer can possibly respond to keyboard commands and makes it a bit easier for us to work on. if she cant move the cursor, then the comp is easily freezing up and we'll have to work around it. __________________ John G. :rolleyes: Sweet Ride- By Me, For Me :) ____________________________________________ ATX Clear Side Tower with 500 Watt Power Supply EPoX 5NVA+sli Motherboard Intel Pentium 4 CPU 3.40 GHz 1 GB DDR2 RAM (2 x 512 MB) Seagate 160 GB HDD w/ SATA Connection ATI Radeon X700 PCI Express Video Card

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

10-09-2005, 02:34 AM	#3 (permalink)
TonyLS New Member Join Date: Oct 2005 Posts: 7	I'll find out if she can move the cursor or not. What could it be if she can or can not move the cursor?