Can't run System Restore

bobtheninja · 10-28-2005, 11:11 AM

Hello,

I think that I've contracted a virus on my computer. Here are the effects of it, I think.

*It disables my Norton. Furthermore, it doesn't allow my computer to even recognize that I have Norton installed.

*I cannot run a lot of programs on my computer. I especially can't access them through my start menu.

*When I open the help function the screen is blank.

*When I open the System Restore the screen is blank. That is, I can’t access it.

*The computer won’t open programs if I double click on them. I have to right click and then click open.

My hope would be that I could run a System Restore and go back before this happened, but as you can see above, that won’t work.

Here is what I’ve tried.

*I’ve tried running in the computer in safe mode. Still system restore doesn’t work in safe mode.

*. I’ve tried running System Restore through the start menu in system tools folder and the run function on the start menu

*I ran the msconfig progam and disabled a lot of the garbage from start up and restarted the computer. The system restore doesn’t work.

Any advice or clues of what I could do.

MarkTheSpark · 10-28-2005, 03:36 PM

Sounds pretty fatal to me, Bob. If you can still access your files, upload them all to removeable media such as DVD or HD NOW. Don't bother with the Files and Setting Transfer provided by XP - it's slow and not very good.
Then you'll have to start all over again, I'm afraid, reinstalling Windows from your system disc.
My experience of this level of problem is that your system will only get worse; if it was a virus, or more likely some dodgy software, the damage is probably already done.

OS Dragon · 10-29-2005, 10:34 AM

If it is a virus, I doubt that System Restore could fix it. If you can't run Norton from you HD then I think there are other ways to scan for viruses. I think one was is to boot in safe mode and run norton from a CD. I know it sound crazy but I heard it from a reliable source.

spazz31585 · 10-29-2005, 08:46 PM

if you are still able to get online with this system, you should be able to do a google search and find one of the sites that can scan your system for viruses from the website. that would at least tell you if it does seem to be virus related or not.
best advice though, back up data and reload windows completely

snowman15 · 10-30-2005, 11:23 PM

I had a problem like that before, yes what that one dude said above was true, you could always put norton on a disk and make an autorun script on the cd...but it turned out that a virus wasnt the problem. The windows XP service pack 2 was the problem, if u dont recall there were many bugs and problems for service pack 2...

for me, lessoned learned: get a hard drive ghost (ex: norton ghost) so you can backup yoru harddrive every once and a while and if something goes bad, format your drive and install the mirror image that you ghosted onto another harddrive....

sounds liek your screwed unless you can get that autorun virus scan onto a disk.

crear · 11-05-2005, 08:03 PM

this is the safe exact thing that happened to my comp. the virus disables norton and then some timer thing pops up counts down from and shuts my computer down automatily. how do i reistall xp onto the computer. all i have is the system restore disk. when i put the disk in all that happens is a black screen and a blinking line.

sauce_18 · 11-05-2005, 09:03 PM

it is a virus-picrate it is called....jus need to re install windows but make sure ur drivers are on a disc

crear · 11-06-2005, 02:47 AM

how would i got about doing this, i got a disk for win xp from my bros dell and i have 5 system restore disk. can i do it with this?

10-28-2005, 11:11 AM	#1 (permalink)
bobtheninja New Member Join Date: Oct 2005 Posts: 1	Can't run System Restore Hello, I think that I've contracted a virus on my computer. Here are the effects of it, I think. It disables my Norton. Furthermore, it doesn't allow my computer to even recognize that I have Norton installed. I cannot run a lot of programs on my computer. I especially can't access them through my start menu. When I open the help function the screen is blank. When I open the System Restore the screen is blank. That is, I can’t access it. The computer won’t open programs if I double click on them. I have to right click and then click open. My hope would be that I could run a System Restore and go back before this happened, but as you can see above, that won’t work. Here is what I’ve tried. I’ve tried running in the computer in safe mode. Still system restore doesn’t work in safe mode. . I’ve tried running System Restore through the start menu in system tools folder and the run function on the start menu I ran the msconfig progam and disabled a lot of the garbage from start up and restarted the computer. The system restore doesn’t work. Any advice or clues of what I could do.

10-29-2005, 10:34 AM	#3 (permalink)
OS Dragon Platinum Member Join Date: Dec 2004 Location: Manchester Posts: 732	If it is a virus, I doubt that System Restore could fix it. If you can't run Norton from you HD then I think there are other ways to scan for viruses. I think one was is to boot in safe mode and run norton from a CD. I know it sound crazy but I heard it from a reliable source. __________________ Just Google it... Knowledge Is Power

10-30-2005, 11:23 PM	#5 (permalink)
snowman15 Bronze Member Join Date: Oct 2005 Posts: 32	I had a problem like that before, yes what that one dude said above was true, you could always put norton on a disk and make an autorun script on the cd...but it turned out that a virus wasnt the problem. The windows XP service pack 2 was the problem, if u dont recall there were many bugs and problems for service pack 2... for me, lessoned learned: get a hard drive ghost (ex: norton ghost) so you can backup yoru harddrive every once and a while and if something goes bad, format your drive and install the mirror image that you ghosted onto another harddrive.... sounds liek your screwed unless you can get that autorun virus scan onto a disk. __________________ ASUS KV8 Deluxe motherboard Windows XP home AMD Athalon 64 3200+ 1024 MB ram 80/150 gb hard drives (gaming/video editing) ati cataylist 9550 256 mg dvd rom and dvd r/rw XION green case w/ neons Kensington wireless keyboard Kensington wireless mouse Altec Lansing 2.1 speakers 17" Optiquest moniter

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10-28-2005, 03:36 PM	#2 (permalink)
MarkTheSpark New Member Join Date: Oct 2005 Location: Peterborough, UK Posts: 4	Sounds pretty fatal to me, Bob. If you can still access your files, upload them all to removeable media such as DVD or HD NOW. Don't bother with the Files and Setting Transfer provided by XP - it's slow and not very good. Then you'll have to start all over again, I'm afraid, reinstalling Windows from your system disc. My experience of this level of problem is that your system will only get worse; if it was a virus, or more likely some dodgy software, the damage is probably already done.

10-29-2005, 08:46 PM	#4 (permalink)
spazz31585 Gold Member Join Date: Mar 2005 Age: 24 Posts: 286	if you are still able to get online with this system, you should be able to do a google search and find one of the sites that can scan your system for viruses from the website. that would at least tell you if it does seem to be virus related or not. best advice though, back up data and reload windows completely

11-05-2005, 08:03 PM	#6 (permalink)
crear New Member Join Date: Nov 2005 Posts: 16	this is the safe exact thing that happened to my comp. the virus disables norton and then some timer thing pops up counts down from and shuts my computer down automatily. how do i reistall xp onto the computer. all i have is the system restore disk. when i put the disk in all that happens is a black screen and a blinking line.

11-05-2005, 09:03 PM	#7 (permalink)
sauce_18 New Member Join Date: Nov 2005 Posts: 24	it is a virus-picrate it is called....jus need to re install windows but make sure ur drivers are on a disc

11-06-2005, 02:47 AM	#8 (permalink)
crear New Member Join Date: Nov 2005 Posts: 16	how would i got about doing this, i got a disk for win xp from my bros dell and i have 5 system restore disk. can i do it with this?