If Microsoft says its caused by a printer or modem driver, it may or may not be, but try uninstalling the printer and/or modem device then reboot. After restart, leave the machine on for the amount of time it would normally take to see the random restart problem you mention. If it doesn't reboot, this may have been the problem, and then you can reinstall the printer and modem drivers one by one, using the LATEST drivers for the device downloaded from the net. I always reboot after each device install even though XP may not require it. I'd also make very sure you're virus free and scan the whole machine obviously with current virus defs....hope this helps...
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