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Old 11-07-2005, 01:41 PM   #1 (permalink)
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Default Broken Graphics Card or Computer??

Hi there, the problem is that I can't play any type of movie file / DVD with a new graphics card that I bought.

I bought the new PNY 6600 256MB from a local large chain PC bits company. Took the new card home, swapped out my old Geforce 3 TI200, and popped in the new PNY 6600.

For normal use it seems to work fine, however when ever I try to either play a DVD or play any movie clip the player (either Real or Win Media) peaks at 99% CPU and nothing is played as its stuck in a loop.

I put my old card back in, and the videos work fine.

So thinking that it was the card took it back and got it replaced.

I put the new card back in, I'm still having the same problem.

I've tried changing the BIOS AGP settings to Auto to see if it would help but have found nothing that helps yet.

Any help would be greatfully received, as its doing my head in spending the £120 and not getting anything for it, or so it seems at the moment

My computer specs are:
Athlon 64 +3000
1GB PC3200
K8N Neo2 Platinum Mainboard
2 x 160GB SATA Diamonds HDD
Audigy ZS

Thanks,
EuanB
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Old 11-07-2005, 01:56 PM   #2 (permalink)
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ive never even heard of that card before...
link to a website? it may be a p.o.s card that isnt compatable with most software. stick with nvida of geforce.
but i'd like a link to that weebsite it would be on, or and also give me the spcecs of the card. and to answer your question, put the card in another computer different from the computer you have. you mobo may not like it, or it could be garbage.
i'd call the place you bought it from and ask about why wont it work, and a possible refund, if the card isnt compatable or garbage.
-Joe
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Old 11-07-2005, 02:17 PM   #3 (permalink)
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Thanks for the quick response mate.

The official product description from the company is here <http://www.pny.com/products/verto/performance/6600agp8x256.asp>

and the link to the place where I bought it is
<http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@0933883467.113137269 7@@@@&BV_EngineID=ccchaddgeggfhgdcflgceggdhhmdgmj. 0&microsite_id=Component_Shop&page=Product&sku=050 691&fm=undefined&sm=undefined&tm=undefined>

I'll phone my mate and see if I can take it up to his to double check it in another system.

Thanks again,
Euan
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Old 11-07-2005, 04:03 PM   #4 (permalink)
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what PSU do you have?
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Old 11-07-2005, 04:34 PM   #5 (permalink)
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Don't remember you mentioning that you updated the drivers? Also I've heard of those cards and the company PNY make a good product. Sometimes when switching hardware our computers are buggy and a clean install of Windows is sometimes necessary. Make sure you update those drivers.
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Old 11-07-2005, 04:42 PM   #6 (permalink)
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Quote:
Originally Posted by Archangel
what PSU do you have?
Hi Archangel, I have the following PSU "Zalman ATX Ultra-Quiet PSU 400W ZM400B-APS" product spec is

I assumed that the 400W should be enough to cover the power of the card, and the other bits in the case. Is that correct?

Cheers,
EuanB
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Old 11-07-2005, 04:46 PM   #7 (permalink)
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Quote:
Originally Posted by Blue
Don't remember you mentioning that you updated the drivers? Also I've heard of those cards and the company PNY make a good product. Sometimes when switching hardware our computers are buggy and a clean install of Windows is sometimes necessary. Make sure you update those drivers.
I didn't use the drivers supplied at first as had downloaded the newest Nvidia drivers before installing it. I did try the supplied drivers but still no luck.

As for reinstalling, I did try an Acronis Image I created when I built my computer originally (June), this had a few things like Mozilla etc added but no games. However I didn't try a totally blank install.

Would you reckon taking an image now, reinstalling frm scratch, updating with the new nvidia drivers, then trying it then would be a good idea. Assuming of course that the drive works in my mates computer tonight?

Thanks again for all the ideas, tis appreciated!
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Old 11-07-2005, 04:53 PM   #8 (permalink)
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I always prefer a clean install so that the hardware is installed in the machine when XP is installed.
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Old 11-07-2005, 07:15 PM   #9 (permalink)
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what are the temps of your CPU?
because, when under full load, a CPU gets hotter.
but when it reaches the shutdown temperature, the mainboard shuts down the CPU, causing the pc to crash
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Old 11-07-2005, 11:12 PM   #10 (permalink)
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Quote:
Originally Posted by Archangel
what are the temps of your CPU?
because, when under full load, a CPU gets hotter.
but when it reaches the shutdown temperature, the mainboard shuts down the CPU, causing the pc to crash
Hi, under normal load the CPU sits at 40°C. On inserting a DVD and slecting Play DVD from Realplayer, the CPU usage for Realplayer shoots up to 99% and temperature goes to 46-47°C. I can hit <ctrl, alt + delete> and close Realplayer and everything goes back to normal incl temp.

Am going to try swapping the card out now, brb.

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