Modem uninstalls by itself

silaine · 09-28-2004, 07:34 AM

Hi all!

I have a very strange problem.

The PC is a Pentium 3 800MHz and had an internal modem. Unfortunately, lighting hit the house and burned the internal modem a bit. So then the modem stopped working obviously.

So I replaced the modem with an external modem. After installing the modem, I checked it 3 or 4 times, restarting shutting down and all that and everytime the modem worked and I could go online.

The PC was left off for a couple of days and when switched on again, the modem had uninstalled itself. Does anyone have an explanation for this?

In the control panel is an option called Modem Settings, but this is left over from the internal modem, but there isn't an option to uninstall it in the Add/Remove Programs.

Any help would be greatly appreciated.

Apluscomputer · 09-28-2004, 09:59 AM

might be a fluke re-install it and see if it happens again.

**Praetor** · 09-28-2004, 01:06 PM

Quote:

The PC was left off for a couple of days and when switched on again, the modem had uninstalled itself. Does anyone have an explanation for this?

Sounds like the modem became loose from the socket

Apluscomputer · 09-28-2004, 06:28 PM

all by itself when the computer was sitting there? scary.

silaine · 10-01-2004, 06:49 AM

When I put the PC on again and I reinstall the modem, it works fine. I didn't have to plug it in again. I cannot understand this. I put of the computer and leave it for a few minutes and put it on again and its fine. But after a day or two, the modem off into the sunset.

**Praetor** · 10-01-2004, 04:10 PM

When it goes away, goto device manager and do redetect of the new plug and play devices....does it come back?

silaine · 10-04-2004, 07:03 AM

Yes, I can always just reinstall the modem. It's just as if it gets removed somehow.

09-28-2004, 07:34 AM	#1 (permalink)
silaine New Member Join Date: Sep 2004 Posts: 3	Modem uninstalls by itself Hi all! I have a very strange problem. The PC is a Pentium 3 800MHz and had an internal modem. Unfortunately, lighting hit the house and burned the internal modem a bit. So then the modem stopped working obviously. So I replaced the modem with an external modem. After installing the modem, I checked it 3 or 4 times, restarting shutting down and all that and everytime the modem worked and I could go online. The PC was left off for a couple of days and when switched on again, the modem had uninstalled itself. Does anyone have an explanation for this? In the control panel is an option called Modem Settings, but this is left over from the internal modem, but there isn't an option to uninstall it in the Add/Remove Programs. Any help would be greatly appreciated.

10-01-2004, 04:10 PM	#6 (permalink)
Praetor Administrator Join Date: Jul 2004 Location: Canada Age: 24 Posts: 19,946	When it goes away, goto device manager and do redetect of the new plug and play devices....does it come back? __________________ ASUS P5K Premium WiFi-AP, Q6600@3.7 / ASUS P5ND, E6400@3.8 4GB OCz Platinum XTC 8500 / 4GB CorsairXMS2 6400 5x500GB Seagate 7200.10 / 2x500 Seagate 7200.10 OCz 8800GTX 768MB @ 630/800 / 2x Galaxy 8800GT SLI

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09-28-2004, 09:59 AM	#2 (permalink)
Apluscomputer banned Join Date: Sep 2004 Posts: 35	might be a fluke re-install it and see if it happens again.

09-28-2004, 06:28 PM	#4 (permalink)
Apluscomputer banned Join Date: Sep 2004 Posts: 35	all by itself when the computer was sitting there? scary.

10-01-2004, 06:49 AM	#5 (permalink)
silaine New Member Join Date: Sep 2004 Posts: 3	When I put the PC on again and I reinstall the modem, it works fine. I didn't have to plug it in again. I cannot understand this. I put of the computer and leave it for a few minutes and put it on again and its fine. But after a day or two, the modem off into the sunset.

10-04-2004, 07:03 AM	#7 (permalink)
silaine New Member Join Date: Sep 2004 Posts: 3	Yes, I can always just reinstall the modem. It's just as if it gets removed somehow.