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Old 01-16-2006, 02:44 AM   #1 (permalink)
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Default IE window closes automatically..HELP!!

Guys, got this really annoying problem whereby my ie window closes automatically.

It only happens on some sites. It's not that I have restricted acess but more a software or virus thing.

I have the latest virus softare Trend Micro Office Scan, have run Ad-aware, Spybot, Hijack this and CCleaner but they still haven't helped. Yes the find and delete stuff but they don't eliminate it.

The funny thing is that I can browse the internet in SAFE MODE but when I boot up normally I get the problem.

Anyone know what it could be or how to help??
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Old 01-16-2006, 03:09 AM   #2 (permalink)
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Post a hijack this log.
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Old 01-16-2006, 03:51 AM   #3 (permalink)
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Do what ceewi1 said, and I highly recommend using an alternate browser.
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Old 01-16-2006, 04:25 AM   #4 (permalink)
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http://www.hijackthis.de/ is also good for hijackthis log files.
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Old 01-16-2006, 08:42 AM   #5 (permalink)
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what iE are u using? 6 i presume. go to microsofts site and download the patches and security patches for ie6 and see if it helps out the problem.
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Old 01-16-2006, 10:00 PM   #6 (permalink)
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Hi guys thanks for all your replies.

It's my work computer that has the problem so changing browser isn't an option.

I'm running IE 6 and have been to Windows update website and installed all the security patches. We aren't allowed to put SP2 on our machines either.

My HJT Log is as follows.

Logfile of HijackThis v1.99.1
Scan saved at 7:57:02 AM, on 17/01/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2 a.exe
C:\Program Files\USB 2.0 Flash Drive Utility\PLBkMon.exe
C:\WINDOWS\System32\HotfixQ0306270.exe
C:\windows\system32\winserver.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\userinit.exe
C:\Documents and Settings\(crazyk deleted this bit)\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.swin.edu.au/lib/internet.html
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2 a.exe
O4 - HKLM\..\Run: [TSE_PLUtil] C:\Program Files\USB 2.0 Flash Drive Utility\PLBkMon.exe
O4 - HKLM\..\Run: [PLFFAP] C:\WINDOWS\System32\HotfixQ0306270.exe
O4 - HKLM\..\Run: [win32] c:\windows\system32\winserver.exe
O4 - HKLM\..\RunServices: [win32] c:\windows\system32\winserver.exe
O4 - HKCU\..\Run: [win32] c:\windows\system32\winserver.exe
O4 - Startup: OUTLOOK.lnk = C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1137110196498
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = (crazyk deleted this bit)
O17 - HKLM\Software\..\Telephony: DomainName = (crazyk deleted this bit)
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = (crazyk deleted this bit)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe



Thanks in advance for your help.

Last edited by crazyk; 01-16-2006 at 11:03 PM.
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