Program won't uninstall!

paulspencer · 01-23-2006, 08:53 AM

I have a program that won't uninstall! An error message cites a registry key entry which it says it needs access to however I'm wary of making changes to the registry. I also can't delete the files manually so I'm stuck with it!

So I have 2 questions:
1) How do I uninstall a program that won't uninstall the usual way?
2) How do I delete files that refuse to be deleted?

Thanks to anyone who can help

Super_Nova · 01-23-2006, 10:22 AM

Try safe mode. F8 during bootup right before you get the windows splash screen. See if it will uninstall in safe mode.

computerhakk · 01-23-2006, 10:30 AM

what program is it? some have actual uninstall tools you have to download.

**ceewi1** · 01-23-2006, 11:15 AM

And if the uninstall is telling you that you have registry issues, you may want to run a registry cleaner. Crap Cleaner (free) will search for and repair registry issues.

paulspencer · 01-24-2006, 11:38 AM

Thanks for the help so far guys. I've downloaded crap cleaner and run it through and cleaned up a lot of files. I also tried to get it to uninstall, but it was no different.

I've tried getting in to safe mode. When the computer starts I press F5 and it has options such as safe mode. I select safe mode but it just restarts then comes to a screen where I can try safe mode or just go back to the last setup that worked, but if I select safe mode it restarts and comes back to the same screen. In short: I can't get it to start up in safe mode! Any suggestions?

01-23-2006, 08:53 AM	#1 (permalink)
paulspencer Bronze Member Join Date: Sep 2004 Posts: 32	Program won't uninstall! I have a program that won't uninstall! An error message cites a registry key entry which it says it needs access to however I'm wary of making changes to the registry. I also can't delete the files manually so I'm stuck with it! So I have 2 questions: 1) How do I uninstall a program that won't uninstall the usual way? 2) How do I delete files that refuse to be deleted? Thanks to anyone who can help

01-23-2006, 10:22 AM	#2 (permalink)
Super_Nova Gold Member Join Date: Oct 2004 Location: Memphis, TN Age: 30 Posts: 440	Try safe mode. F8 during bootup right before you get the windows splash screen. See if it will uninstall in safe mode. __________________ My Suitcase PC: Currently: Mobile AMD Athlon XP 2600+ @ 2133MHz 1GB Kingston Hyper-X @333Mhz 40 GB HD and External USB 120GB Hard drive Shuttle MN31/N Motherboard DVD-Burner Planned: More cutting and mounting of brackets and accessories.

01-23-2006, 10:30 AM	#3 (permalink)
computerhakk VIP Member Join Date: Aug 2005 Location: THOJhakk county Posts: 3,635	what program is it? some have actual uninstall tools you have to download. __________________ "Remember, wrong advice may be worse than no advice at all." ::COMPUTERHAKK:::

01-23-2006, 11:15 AM	#4 (permalink)
ceewi1 Moderator Join Date: Dec 2005 Location: Melbourne, Australia Age: 21 Posts: 5,280	And if the uninstall is telling you that you have registry issues, you may want to run a registry cleaner. Crap Cleaner (free) will search for and repair registry issues. __________________ CPU: Core 2 Duo E6600 / MOBO: Gigabyte 965P-DS3 / GPU: Gigabyte HD4870 RAM: 2GB G.Skill F2-6400CL4D-2GBPK / HDD: 2TB Total HDD / PSU: Antec NeoPower 480W Cheap PSUs - 2% of system costs, responsible for 28% of system deaths As Sealed Stick was removed, lost or damaged, it shall be out of warranty validity. - The "Warranty void if removed" sticker on numerous CoolerMaster PSUs. Useful PSU Guides

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

01-24-2006, 11:38 AM	#5 (permalink)
paulspencer Bronze Member Join Date: Sep 2004 Posts: 32	Thanks for the help so far guys. I've downloaded crap cleaner and run it through and cleaned up a lot of files. I also tried to get it to uninstall, but it was no different. I've tried getting in to safe mode. When the computer starts I press F5 and it has options such as safe mode. I select safe mode but it just restarts then comes to a screen where I can try safe mode or just go back to the last setup that worked, but if I select safe mode it restarts and comes back to the same screen. In short: I can't get it to start up in safe mode! Any suggestions?