Program won't uninstall!

paulspencer · 01-23-2006, 09:53 AM

I have a program that won't uninstall! An error message cites a registry key entry which it says it needs access to however I'm wary of making changes to the registry. I also can't delete the files manually so I'm stuck with it!

So I have 2 questions:
1) How do I uninstall a program that won't uninstall the usual way?
2) How do I delete files that refuse to be deleted?

Thanks to anyone who can help

Super_Nova · 01-23-2006, 11:22 AM

Try safe mode. F8 during bootup right before you get the windows splash screen. See if it will uninstall in safe mode.

computerhakk · 01-23-2006, 11:30 AM

what program is it? some have actual uninstall tools you have to download.

**ceewi1** · 01-23-2006, 12:15 PM

And if the uninstall is telling you that you have registry issues, you may want to run a registry cleaner. Crap Cleaner (free) will search for and repair registry issues.

paulspencer · 01-24-2006, 12:38 PM

Thanks for the help so far guys. I've downloaded crap cleaner and run it through and cleaned up a lot of files. I also tried to get it to uninstall, but it was no different.

I've tried getting in to safe mode. When the computer starts I press F5 and it has options such as safe mode. I select safe mode but it just restarts then comes to a screen where I can try safe mode or just go back to the last setup that worked, but if I select safe mode it restarts and comes back to the same screen. In short: I can't get it to start up in safe mode! Any suggestions?

01-23-2006, 09:53 AM	#1 (permalink)
paulspencer Bronze Member Join Date: Sep 2004 Posts: 32	Program won't uninstall! I have a program that won't uninstall! An error message cites a registry key entry which it says it needs access to however I'm wary of making changes to the registry. I also can't delete the files manually so I'm stuck with it! So I have 2 questions: 1) How do I uninstall a program that won't uninstall the usual way? 2) How do I delete files that refuse to be deleted? Thanks to anyone who can help

01-23-2006, 11:22 AM	#2 (permalink)
Super_Nova Gold Member Join Date: Oct 2004 Location: Memphis, TN Age: 30 Posts: 440	Try safe mode. F8 during bootup right before you get the windows splash screen. See if it will uninstall in safe mode. __________________ My Suitcase PC: Currently: Mobile AMD Athlon XP 2600+ @ 2133MHz 1GB Kingston Hyper-X @333Mhz 40 GB HD and External USB 120GB Hard drive Shuttle MN31/N Motherboard DVD-Burner Planned: More cutting and mounting of brackets and accessories.

01-23-2006, 11:30 AM	#3 (permalink)
computerhakk VIP Member Join Date: Aug 2005 Location: THOJhakk county Posts: 3,635	what program is it? some have actual uninstall tools you have to download. __________________ "Remember, wrong advice may be worse than no advice at all." ::COMPUTERHAKK:::

01-23-2006, 12:15 PM	#4 (permalink)
ceewi1 Moderator Join Date: Dec 2005 Location: Melbourne, Australia Age: 21 Posts: 5,299	And if the uninstall is telling you that you have registry issues, you may want to run a registry cleaner. Crap Cleaner (free) will search for and repair registry issues. __________________ CPU: Core 2 Duo E6600 / MOBO: Gigabyte 965P-DS3 / GPU: Gigabyte HD4870 RAM: 2GB G.Skill F2-6400CL4D-2GBPK / HDD: 2TB Total HDD / PSU: Antec NeoPower 480W Cheap PSUs - 2% of system costs, responsible for 28% of system deaths As Sealed Stick was removed, lost or damaged, it shall be out of warranty validity. - The "Warranty void if removed" sticker on numerous CoolerMaster PSUs. Useful PSU Guides

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01-24-2006, 12:38 PM	#5 (permalink)
paulspencer Bronze Member Join Date: Sep 2004 Posts: 32	Thanks for the help so far guys. I've downloaded crap cleaner and run it through and cleaned up a lot of files. I also tried to get it to uninstall, but it was no different. I've tried getting in to safe mode. When the computer starts I press F5 and it has options such as safe mode. I select safe mode but it just restarts then comes to a screen where I can try safe mode or just go back to the last setup that worked, but if I select safe mode it restarts and comes back to the same screen. In short: I can't get it to start up in safe mode! Any suggestions?