laptop not connecting to network

Dross · 01-24-2006, 05:08 PM

Hi,

I am using a personal laptop (Dell Inspiron 1200/Windows XP) at work and trying to connect to my company's network. The Network Connections on the laptop say that I am connected, but I can't access the web through my browser. I'm using DHCP to get the IP information automatically. I had the exact same problem yesterday, using the same ethernet port, but using a different laptop (a Dell Latitude/Windows XP).

Interestingly, I have used my personal Mac laptop at work before with no problem. Does anyone have any ideas? I have even contacted my company's help desk, but so far they haven't found a solution. Any help would be appreciated!

celsdogg · 01-24-2006, 05:57 PM

see if you can load a page via an ip address. if you can, it may be a DNS server issue. also see if you can ping ure gateway, and if you can, try pinging something beyond that, like a website.

also make sure that the network connection does not use a proxy. . .

Dross · 01-24-2006, 07:07 PM

Same result when I try to load pages via IP. I can successfully ping our IP address, but nothing beyond that (and I'm not sure how to ping the default gateway).

I'm going to check on the proxy...

Dross · 01-27-2006, 03:09 PM

Hi again,

I can ping IP and gateway, but nothing beyond that, and I found that my employer does not use a proxy server...

More importantly, I ran into the same problem when I tried to use the machine at my house...I could connect to IP and gateway, but nothing beyond. I am totally stumped. Any suggestions would be much appreciated.

01-24-2006, 05:08 PM	#1 (permalink)
Dross Bronze Member Join Date: May 2005 Posts: 51	laptop not connecting to network Hi, I am using a personal laptop (Dell Inspiron 1200/Windows XP) at work and trying to connect to my company's network. The Network Connections on the laptop say that I am connected, but I can't access the web through my browser. I'm using DHCP to get the IP information automatically. I had the exact same problem yesterday, using the same ethernet port, but using a different laptop (a Dell Latitude/Windows XP). Interestingly, I have used my personal Mac laptop at work before with no problem. Does anyone have any ideas? I have even contacted my company's help desk, but so far they haven't found a solution. Any help would be appreciated!

01-24-2006, 05:57 PM	#2 (permalink)
celsdogg Gold Member Join Date: Aug 2005 Location: Maryland Age: 26 Posts: 306	see if you can load a page via an ip address. if you can, it may be a DNS server issue. also see if you can ping ure gateway, and if you can, try pinging something beyond that, like a website. also make sure that the network connection does not use a proxy. . . __________________ VALERIE - AMD Athlon XP Palomino 1800+, 1GB DDR SDRAM, nVidia GeForceFX 5700 128MB DDR, two 160GB Seagate HDD, two 250GB Seagate HDD, WinXP Pro SARAH (Toshiba Laptop) - Intel Pentium 4 2.8ghz, 512MB DDR SDRAM, Trident Cyberblade XP2 32MB, 60GB Samsung HDD, Ubuntu Linux 7.10 MARGARET - AMD Athlon 64 X2 3800+, 2GB Corsair XMS DDR400 Dual Channel, nVidia GeForce 8600GT 256MB GDDR PCIE, 80GB Seagate SATA, 60GB Maxtor PATA, 60GB WD PATA Ubuntu Linux 7.10 + WinXP Pro

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01-24-2006, 07:07 PM	#3 (permalink)
Dross Bronze Member Join Date: May 2005 Posts: 51	Same result when I try to load pages via IP. I can successfully ping our IP address, but nothing beyond that (and I'm not sure how to ping the default gateway). I'm going to check on the proxy...

01-27-2006, 03:09 PM	#4 (permalink)
Dross Bronze Member Join Date: May 2005 Posts: 51	Hi again, I can ping IP and gateway, but nothing beyond that, and I found that my employer does not use a proxy server... More importantly, I ran into the same problem when I tried to use the machine at my house...I could connect to IP and gateway, but nothing beyond. I am totally stumped. Any suggestions would be much appreciated.