internet probs

derekburger3 · 01-24-2006, 05:47 PM

hi,
i briefly looked through old threads to see if this has been posted before but there are alot of pages so i gave up

anyway this is going to be a lengthy post because i want to relay the information in as much detail as possible to answer all questions about my situation. heres the problem:
my roomate and i have been using a cable internet connection for about 7 months. no problems. i have a netgear wireless router that i am directly connected through and my roomate is wirelessly connected through. yesterday i shut my computer off (which i rarely do) and when i restarted i started having probs. i tried to connect my AIM. it tried for a minute and said AIM couldnt be reached. next i tried to connect to firefox. tried to connect for a minute then said google(homepage) couldnt be found. so i went to my roomates comp to see if his internet worked, and it did. i found out later that his wireless card was using a neighbors connection. so i connected his wireless back up to our netgear router. said connected with the signal being excellent. tried getting on his AIM and IE but would not connect to either. i went back to my computer network connections checked my LAC and it said connected. however the activity seemed very low. it said we were sending out bytes but recieving them was very low (<200). a couple of times when i opened up firefox or IE it took me to the netgear config wizard. i redid all of that (ip,subnet ip, gateway ip) and then it updated something. internet still didnt work after that. just rechecked the connection activity on mine and it was (sent 1186 bytes, recieved 180 bytes). here are the things i have tried. 1)unplugging all cables for a couple of hours 2)reset netgear router 3)repair internet connection 3) reconfig wireless router 4)enable, disabled LAC many times just hoping it would work once lol 5)skipped the router and connected directly to my comp but it said low connectivity detected...i may have tried a few other minor things but i cant remember. overall it seems like the internet is working, but when it comes to recieving info i am not getting any... or its very very low??? i just dont know where this problem would have suddenly come from after such a long time with no probs. my friend had the same problem a couple weeks ago. i tried fixing it but i couldnt. so after a couple weeks with no internet he took his PC to the ISP and they told him it was a software prob or something. when he got home and reconnected his PC he had a connection lol. ok sorry for being long winded i just like to be thorough when explaining.
thanks in advance
edit:i also tried run<cmd<ping yahoo.com which then said yahoo.com could not be found...i also disabled my firewall and my avg antivirus...neither worked

Dngrsone · 01-24-2006, 08:12 PM

It sounds more like a problem with the cable... bad connection somewhere or someone plugged a new device into the cable somewhere without the right adapter or something like that.

aronya1 · 01-24-2006, 10:04 PM

Try using System Restore. Go back to a point a day or so prior to when the problem started. Are you using Windows Update? Auto installing? I think I heard of problems with one of the recent updates causing this.

derekburger3 · 01-24-2006, 10:19 PM

thanks for the replies,
yeah i tried skipping the router and going straight into my pc. it said low connectivity detected. ill try that system restore point because yes i do use windows auto update and auto install...maybe thats what did it..because ive talked to a few other people since this happened and they are having similar trouble with their internet. it may just be my ISP but it's been about 2 days and you would think they would have sorted a problem like this out.??. but anymore suggestions are welcome. ill write back if i fix the problem.
thanks
EDIT

k i tried many different things and none of them seemed to work. but, on a whim i tried connecting the modem directly to my pc (tried it many times) and this time it worked! so now i have an internet connection but i tried going through my wireless router again and i get no connection. so obviously the problem lies there. any ideas on what i should do. i guess the netgear website might tell me what to do huh?? but if you have any quick suggestions i would appreciate it.
thanks

Dngrsone · 01-24-2006, 11:55 PM

Quote:

Originally Posted by derekburger3

it may just be my ISP but it's been about 2 days and you would think they would have sorted a problem like this out.??.

It depends on how many are actually calling them up to complain.

01-24-2006, 05:47 PM	#1 (permalink)
derekburger3 New Member Join Date: Jan 2006 Posts: 2	internet probs hi, i briefly looked through old threads to see if this has been posted before but there are alot of pages so i gave up anyway this is going to be a lengthy post because i want to relay the information in as much detail as possible to answer all questions about my situation. heres the problem: my roomate and i have been using a cable internet connection for about 7 months. no problems. i have a netgear wireless router that i am directly connected through and my roomate is wirelessly connected through. yesterday i shut my computer off (which i rarely do) and when i restarted i started having probs. i tried to connect my AIM. it tried for a minute and said AIM couldnt be reached. next i tried to connect to firefox. tried to connect for a minute then said google(homepage) couldnt be found. so i went to my roomates comp to see if his internet worked, and it did. i found out later that his wireless card was using a neighbors connection. so i connected his wireless back up to our netgear router. said connected with the signal being excellent. tried getting on his AIM and IE but would not connect to either. i went back to my computer network connections checked my LAC and it said connected. however the activity seemed very low. it said we were sending out bytes but recieving them was very low (<200). a couple of times when i opened up firefox or IE it took me to the netgear config wizard. i redid all of that (ip,subnet ip, gateway ip) and then it updated something. internet still didnt work after that. just rechecked the connection activity on mine and it was (sent 1186 bytes, recieved 180 bytes). here are the things i have tried. 1)unplugging all cables for a couple of hours 2)reset netgear router 3)repair internet connection 3) reconfig wireless router 4)enable, disabled LAC many times just hoping it would work once lol 5)skipped the router and connected directly to my comp but it said low connectivity detected...i may have tried a few other minor things but i cant remember. overall it seems like the internet is working, but when it comes to recieving info i am not getting any... or its very very low??? i just dont know where this problem would have suddenly come from after such a long time with no probs. my friend had the same problem a couple weeks ago. i tried fixing it but i couldnt. so after a couple weeks with no internet he took his PC to the ISP and they told him it was a software prob or something. when he got home and reconnected his PC he had a connection lol. ok sorry for being long winded i just like to be thorough when explaining. thanks in advance edit:i also tried run<cmd<ping yahoo.com which then said yahoo.com could not be found...i also disabled my firewall and my avg antivirus...neither worked Last edited by derekburger3; 01-24-2006 at 06:21 PM.

01-24-2006, 08:12 PM	#2 (permalink)
Dngrsone VIP Member Join Date: Dec 2005 Location: Centrally located far from everywhere Posts: 544	It sounds more like a problem with the cable... bad connection somewhere or someone plugged a new device into the cable somewhere without the right adapter or something like that. __________________ Dngrsone Saving lives, one protein at a time. Team 12912

01-24-2006, 10:19 PM	#4 (permalink)
derekburger3 New Member Join Date: Jan 2006 Posts: 2	ill try it thanks for the replies, yeah i tried skipping the router and going straight into my pc. it said low connectivity detected. ill try that system restore point because yes i do use windows auto update and auto install...maybe thats what did it..because ive talked to a few other people since this happened and they are having similar trouble with their internet. it may just be my ISP but it's been about 2 days and you would think they would have sorted a problem like this out.??. but anymore suggestions are welcome. ill write back if i fix the problem. thanks EDITk i tried many different things and none of them seemed to work. but, on a whim i tried connecting the modem directly to my pc (tried it many times) and this time it worked! so now i have an internet connection but i tried going through my wireless router again and i get no connection. so obviously the problem lies there. any ideas on what i should do. i guess the netgear website might tell me what to do huh?? but if you have any quick suggestions i would appreciate it. thanks Last edited by derekburger3; 01-25-2006 at 03:16 PM.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

01-24-2006, 10:04 PM	#3 (permalink)
aronya1 Bronze Member Join Date: Dec 2005 Posts: 30	Try using System Restore. Go back to a point a day or so prior to when the problem started. Are you using Windows Update? Auto installing? I think I heard of problems with one of the recent updates causing this.