View Single Post - Desperatly need some help I think I've been infected

Jars · 06-09-2006, 05:04 AM

Sorry for the delay.

Welcome,
Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

Please download ewido anti-malware it is a free version of the program.

Install ewido anti-malware
When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu
Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files.
- On the left hand side of the main screen click update.
- Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

Click on scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

06-09-2006, 05:04 AM	#7 (permalink)
Jars Bronze Member Join Date: May 2006 Posts: 92	Sorry for the delay. Welcome, Please follow the instructions provided, you may want to print out these instructions and use them as a reference. Please download ewido anti-malware it is a free version of the program. Install ewido anti-malware When installing, under "Additional Options" uncheck.. Install background guard Install scan via context menu Launch ewido, there should be an icon on your desktop, double-click it. The program will now open to the main screen. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment. You will need to update ewido to the latest definition files. On the left hand side of the main screen click update. Then click on Start Update. The update will start and a progress bar will show the updates being installed. (the status bar at the bottom will display ("Update successful") If you are having problems with the updater, you can use this link to manually update ewido. ewido manual updates Once the updates are installed do the following: Click on scanner Click on Complete System Scan and the scan will begin. You will be prompted to clean the first infection. Select "Perform action on all infections", then proceed. Once the scan has completed, there will be a button located on the bottom of the screen named Save report Click Save report. Save the report .txt file to your desktop or a location where you can find it easily. Close ewido anti-malware.