Importing from outlook

dayhawk · 01-30-2006, 01:14 AM

Ive got a friend who before formatting his computer needed to save his Outlook information, but instead of exporting it, he has just copied a 20 meg .pst file, which he assumed to have the information. However when the file is imported Outlook says that it is not a correct personal folders file. Any ideas on how to access that information?

**Byteman** · 01-30-2006, 02:11 AM

Make sure he imports it as a pst file, it should give you the option (after the "import from another file" dialog, there should be a list of importable file formats, scroll down to pst).

dayhawk · 01-30-2006, 03:00 AM

Yeah we have done that, and after selecting not to copy duplicates it shows a prograss bar as if it is importing, and then outlook crashes

(tried several times)

**Byteman** · 01-31-2006, 12:44 AM

sounds more like a corrupt pst file. Try scanning it with the Microsoft Scanpst utility, then retry the import. (see http://support.microsoft.com/kb/q287497/ )

01-30-2006, 01:14 AM	#1 (permalink)
dayhawk New Member Join Date: Jan 2006 Posts: 2	Importing from outlook Ive got a friend who before formatting his computer needed to save his Outlook information, but instead of exporting it, he has just copied a 20 meg .pst file, which he assumed to have the information. However when the file is imported Outlook says that it is not a correct personal folders file. Any ideas on how to access that information?

01-30-2006, 02:11 AM	#2 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	Make sure he imports it as a pst file, it should give you the option (after the "import from another file" dialog, there should be a list of importable file formats, scroll down to pst). __________________ Don't byte off more than you can chew...

01-31-2006, 12:44 AM	#4 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	sounds more like a corrupt pst file. Try scanning it with the Microsoft Scanpst utility, then retry the import. (see http://support.microsoft.com/kb/q287497/ ) __________________ Don't byte off more than you can chew...

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01-30-2006, 03:00 AM	#3 (permalink)
dayhawk New Member Join Date: Jan 2006 Posts: 2	Yeah we have done that, and after selecting not to copy duplicates it shows a prograss bar as if it is importing, and then outlook crashes (tried several times)