Problem with newly installed sound card

SZielin2431 · 01-31-2006, 04:47 PM

I just installed a new 5.1 sound card. After I installed the card and booted up my system, Windows XP installed a driver and the sound card seemed to work fine. The only problem is that I cannot use the Creative software to control the sound output when I use the Windows driver. When I install the Creative driver, the sound card does not seem to work at all. I ran through Windows troubleshooting to make sure the card is set at default and is working properly, and it is. Does anyone have any ideas? It is a SoundBlaster Live Platinum 5.1 card w/ LiveDrive. TIA

suprasteve · 01-31-2006, 05:22 PM

you should first uninstall the windows driver and then download the newest drivers from the creative website and install those

computerhakk · 01-31-2006, 07:36 PM

uninstall the driver. go into device manager and delete the driver.

then restart, this time around, install from a CD rom drive if you are going through the wizard and let it install through the driver supplied by you from creative.

01-31-2006, 04:47 PM	#1 (permalink)
SZielin2431 New Member Join Date: Jan 2006 Posts: 1	Problem with newly installed sound card I just installed a new 5.1 sound card. After I installed the card and booted up my system, Windows XP installed a driver and the sound card seemed to work fine. The only problem is that I cannot use the Creative software to control the sound output when I use the Windows driver. When I install the Creative driver, the sound card does not seem to work at all. I ran through Windows troubleshooting to make sure the card is set at default and is working properly, and it is. Does anyone have any ideas? It is a SoundBlaster Live Platinum 5.1 card w/ LiveDrive. TIA

01-31-2006, 07:36 PM	#3 (permalink)
computerhakk VIP Member Join Date: Aug 2005 Location: THOJhakk county Posts: 3,635	uninstall the driver. go into device manager and delete the driver. then restart, this time around, install from a CD rom drive if you are going through the wizard and let it install through the driver supplied by you from creative. __________________ "Remember, wrong advice may be worse than no advice at all." ::COMPUTERHAKK:::

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01-31-2006, 05:22 PM	#2 (permalink)
suprasteve Diamond Member Join Date: Oct 2005 Location: Atlanta Posts: 1,355	you should first uninstall the windows driver and then download the newest drivers from the creative website and install those