DirectX 9.0 Error (Posting to Correct Board)

azarbock · 02-01-2006, 06:38 PM

Background Information: Not sure if this is relevant but about six months ago I contacted HP to verify my intended video card purchase would be suitable for my HP computer. They confirmed it would be suited for the PC so I purchased the card, GE Force FX 5500. About a week later when I was playing a game (that I played often in the past without the new card) the video card blew out, believe it overheated.

Anyway – I returned the video card and am now running on the onboard video (which I always used in the past). But now when I try to load the game I get the following error: "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate."

I contacted HP and verified I have DirectX 9.0 but now all they can tell me is to bring the PC into a service center. Any ideas on this issue or any help to avoid the HP runaround would be appreciated!

suprasteve · 02-01-2006, 07:47 PM

have you tried installing directX 9.0 C on the integrated yet, or does it even support it?

azarbock · 02-01-2006, 09:27 PM

DirectX 9.0c is installed

02-01-2006, 06:38 PM	#1 (permalink)
azarbock Bronze Member Join Date: Dec 2005 Location: Asheville, NC Age: 22 Posts: 31	DirectX 9.0 Error (Posting to Correct Board) Background Information: Not sure if this is relevant but about six months ago I contacted HP to verify my intended video card purchase would be suitable for my HP computer. They confirmed it would be suited for the PC so I purchased the card, GE Force FX 5500. About a week later when I was playing a game (that I played often in the past without the new card) the video card blew out, believe it overheated. Anyway – I returned the video card and am now running on the onboard video (which I always used in the past). But now when I try to load the game I get the following error: "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate." I contacted HP and verified I have DirectX 9.0 but now all they can tell me is to bring the PC into a service center. Any ideas on this issue or any help to avoid the HP runaround would be appreciated!

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02-01-2006, 07:47 PM	#2 (permalink)
suprasteve Diamond Member Join Date: Oct 2005 Location: Atlanta Posts: 1,355	have you tried installing directX 9.0 C on the integrated yet, or does it even support it?

02-01-2006, 09:27 PM	#3 (permalink)
azarbock Bronze Member Join Date: Dec 2005 Location: Asheville, NC Age: 22 Posts: 31	DirectX 9.0c is installed