Need Help with My Laptop

punkdrummer41100 · 02-16-2006, 01:20 AM

OK, first of all, thanks for taking the time to read this and possibly helping me out..

OK, so i have a Toshiba laptop with Windows 2000: Office Edition. Up until recently, it worked fine. Then, maybe like a month and a half ago, my computer's wallpaper was changed to a blue background with a black box with text. The big headline read, "SPYWARE INFECTION" and under it read something along the lines of "your computer is infected with spyware. windows strongly recommends you use a spyware removol tool to remove the program."

So i go to the control panel, add/remove programs to remove it. I see 'Spyware' as a program and try to remove it but, it doesn't let me because it says i need 'Earthlink Total Access' to proceed (which i dont believe i do..)

My computer worked fine with the so called 'spyware infection' except for me not being able to have my desired wallpaper.

So, one day i decided to do something about it. I download AOL secruity (sp?) Edition for broadband off of the AOL website because i knew they had a anti-spyware viuris scan. So i sign on, and immandtly, AOL suggests i block a program. I do and think nothing of it. AOL tells me to restart my computer for the new 'blocked program' to take effect.

So i do, and now the internet doesnt work, no AIM, IE, nothing. I know the ethernet (sp?) cable works becuase i use it to play Playstation 2 online, so its not the cable.

So, my question is, how do i get my computer working properlly again? (with or without the spyware infection gone, i just want internet) i have no idea why my computer doesnt work, i cant even open up limewire because it has 'no internet access'.

PLEASE HELP ME!

Thanks for taking the time to read this..

TheChef · 02-16-2006, 01:25 AM

I think there's still System Restore on Windows 2000, have you tried that? If you can, get Spybot Search & Destroy from here:
http://www.safer-networking.org/en/download/index.html
and run it. Also, get Hi Jack This
http://www.majorgeeks.com/download3155.html
run it, post a log and one of the Security Guys will get back to you.

punkdrummer41100 · 02-16-2006, 04:26 AM

I have spybot search and destroy already on there. I have ran it mulitiple times and it doesnt do anything to get it to work.

Where is system restore? how do i use it and what will it do to my system?

And i cannot download anything onto it because i have no internet..

punkdrummer41100 · 02-17-2006, 01:15 AM

BUMP..

Please Help!!

**Buzz1927** · 02-17-2006, 01:15 AM

I know what infection you got, get rid of that AOL crap and we'll be in business.

bluedishwasher · 02-17-2006, 09:52 PM

reaper does it again WOOOOOO

punkdrummer41100 · 02-18-2006, 12:03 AM

Quote:

Originally Posted by Buzz1927

I know what infection you got, get rid of that AOL crap and we'll be in business.

I did get rid of all AOL things i found on my add/remove programs and still no progress.

I actually did that before i even posted this. I deleted it right after the internet stopped working.

But buzz, do you know how to fix it?

punkdrummer41100 · 02-18-2006, 06:52 PM

Help!!

**Buzz1927** · 02-18-2006, 06:55 PM

Can you get online in safemode with networking?

punkdrummer41100 · 02-18-2006, 08:33 PM

I'm not sure.. how do i get into safe mode?

I'll try it, but i doubt it. How do i do it? Remember, i have Windows Office Edition 2000

02-16-2006, 01:20 AM	#1 (permalink)
punkdrummer41100 New Member Join Date: Feb 2006 Location: CA, USA Posts: 9	Need Help with My Laptop OK, first of all, thanks for taking the time to read this and possibly helping me out.. OK, so i have a Toshiba laptop with Windows 2000: Office Edition. Up until recently, it worked fine. Then, maybe like a month and a half ago, my computer's wallpaper was changed to a blue background with a black box with text. The big headline read, "SPYWARE INFECTION" and under it read something along the lines of "your computer is infected with spyware. windows strongly recommends you use a spyware removol tool to remove the program." So i go to the control panel, add/remove programs to remove it. I see 'Spyware' as a program and try to remove it but, it doesn't let me because it says i need 'Earthlink Total Access' to proceed (which i dont believe i do..) My computer worked fine with the so called 'spyware infection' except for me not being able to have my desired wallpaper. So, one day i decided to do something about it. I download AOL secruity (sp?) Edition for broadband off of the AOL website because i knew they had a anti-spyware viuris scan. So i sign on, and immandtly, AOL suggests i block a program. I do and think nothing of it. AOL tells me to restart my computer for the new 'blocked program' to take effect. So i do, and now the internet doesnt work, no AIM, IE, nothing. I know the ethernet (sp?) cable works becuase i use it to play Playstation 2 online, so its not the cable. So, my question is, how do i get my computer working properlly again? (with or without the spyware infection gone, i just want internet) i have no idea why my computer doesnt work, i cant even open up limewire because it has 'no internet access'. PLEASE HELP ME! Thanks for taking the time to read this.. Last edited by punkdrummer41100; 02-16-2006 at 04:26 AM.

02-16-2006, 01:25 AM	#2 (permalink)
TheChef Diamond Member Join Date: Aug 2004 Location: New York Age: 17 Posts: 1,383	I think there's still System Restore on Windows 2000, have you tried that? If you can, get Spybot Search & Destroy from here: http://www.safer-networking.org/en/download/index.html and run it. Also, get Hi Jack This http://www.majorgeeks.com/download3155.html run it, post a log and one of the Security Guys will get back to you. __________________ Athlon 64 3000+ Venice -- MSI K8N Neo4 Platinum Asus nVidia GeForce 6600 -- Corsair ValueSelect 1024mb Seagate 120GB Barracuda -- Xoxide X-Clear Case FOR SALE http://www.computerforum.com/47630-fs-a64-3000-6600-1gb-ram-w-stuff.html http://video.google.com/videosearch?q=mzvideos

02-17-2006, 01:15 AM	#5 (permalink)
Buzz1927 Digaredd Join Date: May 2005 Location: Melbourne AU Posts: 6,927	I know what infection you got, get rid of that AOL crap and we'll be in business. __________________ The Grim Reaper - Son of Glyndwr "To Hell or Connacht" may you burn in Hell tonight!

02-18-2006, 06:55 PM	#9 (permalink)
Buzz1927 Digaredd Join Date: May 2005 Location: Melbourne AU Posts: 6,927	Can you get online in safemode with networking? __________________ The Grim Reaper - Son of Glyndwr "To Hell or Connacht" may you burn in Hell tonight!

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02-16-2006, 04:26 AM	#3 (permalink)
punkdrummer41100 New Member Join Date: Feb 2006 Location: CA, USA Posts: 9	I have spybot search and destroy already on there. I have ran it mulitiple times and it doesnt do anything to get it to work. Where is system restore? how do i use it and what will it do to my system? And i cannot download anything onto it because i have no internet..

02-17-2006, 01:15 AM	#4 (permalink)
punkdrummer41100 New Member Join Date: Feb 2006 Location: CA, USA Posts: 9	BUMP.. Please Help!!

02-17-2006, 09:52 PM	#6 (permalink)
bluedishwasher Platinum Member Join Date: Nov 2005 Location: UK Age: 17 Posts: 643	reaper does it again WOOOOOO

02-18-2006, 06:52 PM	#8 (permalink)
punkdrummer41100 New Member Join Date: Feb 2006 Location: CA, USA Posts: 9	Help!!

02-18-2006, 08:33 PM	#10 (permalink)
punkdrummer41100 New Member Join Date: Feb 2006 Location: CA, USA Posts: 9	I'm not sure.. how do i get into safe mode? I'll try it, but i doubt it. How do i do it? Remember, i have Windows Office Edition 2000