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#1 (permalink) |
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Gold Member
![]() Join Date: May 2004
Location: look at my website up above
Age: 20
Posts: 312
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My computer has had a problem latley...i have XP professional.
I go online and start writing emails with the MSN program and an error message comes up (attacted picture). It gives me a minute to save whatever i'm doing [you can see the time limit on there] and it just shuts down and restarts! This happened about 5 times to me yesterday when i was on the computer for about 20 minutes. and now it has come up again. i have 30 seconds...bye |
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#2 (permalink) |
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Administrator
![]() Join Date: Nov 2003
Posts: 7,158
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That is definitely the sasser worm virus.
You can find information on the symantec site. There are various versions http://securityresponse.symantec.com...er.b.worm.html Also I have seen someone recommend, this program as a means of getting rid of it but I dont know how good it is. http://vil.nai.com/vil/stinger/
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#5 (permalink) |
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Administrator
![]() Join Date: Nov 2003
Posts: 7,158
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To check if you have it, you can try the microsoft site,
http://www.microsoft.com/security/incident/sasser.asp step 3, you can click on the button and the site will detect whether or not you have the sasser virus. Have you tried the removal tool from the symantec site http://securityresponse.symantec.com...oval.tool.html First you need to determine what variant of the sasser virus it is.
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#7 (permalink) |
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New Member
![]() Join Date: Jun 2004
Posts: 20
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Turning on your firewall will not stop the RPC from crashing I dont think?
Go to start>settings> control panel> administrative tools> from there go into services. Scroll down the list until you find RPC (Remote Procedure Call) right click on it and click properties. Go to the recovery tab and choose to restart service on failure. Issue temporarily fixed. Next jump over to www.symantec.com and run their free online av scan. or download AVG from www.grisoft.com and use it. Its free and it works. Thus your issue will be resolved. |
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#8 (permalink) |
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Gold Member
![]() Join Date: May 2004
Location: look at my website up above
Age: 20
Posts: 312
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I'll try. When i did my restoration i didn't have any more space after i did it to fit the firewall in there. (look at my most recent post, this happened again after i restored XP)
My firewall is insalled right now and there hasn't been an issue, but it's only been 3 minutes since i signed on. The firewall that i'm using right now is the stuff that Microsoft sends in the windows secerity update CD, EZ ARMOR LE. |
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#9 (permalink) |
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New Member
![]() Join Date: Jun 2004
Posts: 20
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You are getting a virus similar to the blaster virus that kills the RPC protocal. When the RPC process is killed windows automatically gives you the timer. If you will do what I said earlier to set the RPC to restart when it fails this will allow you to fix the issue by installing a AV package. My recommendation on AntiVirus is AVG because it is free and it works.
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