maxtor

m0nk3ys1ms · 04-11-2006, 10:25 PM

i sent back a bad drive to maxtor and they are replacing it for me. have any off you guys done this and had any problems. the guy i talked to on the phone told me i should recieve it within 2-3days after they get my bad drive. i was just wanting to know if they had told any off you guys this and you had to end up waiting a month or two?

edit: 75th post whoo hoo

**DCIScouts** · 04-12-2006, 06:32 AM

Most of these companies are pretty good about these warranty replacement issues... I haven't dealt with Maxtor in particular, but know others that have and have seemed pleased with their response time...

**The_Other_One** · 04-12-2006, 06:37 AM

Maxtor has a great replacment plan...just get used to it. I had to deal with it WAAAAY too much(6 to 7 drives I do beleive)

OvenMaster · 04-12-2006, 11:14 AM

A couple of years ago, Maxtor shaved their warranty down from three years to one, and at the same time, introduced a bunch of crappy drives. Result: lost a lot of money replacing drives and got bought out by Seagate late last year. Moral of the story: Maxtor isn't as good as they used to be, not by a long shot. Next time, buy a Seagate

Tom

m0nk3ys1ms · 04-12-2006, 07:54 PM

my warranty was up on my drive and they are still replacing it for me

ChrisHarris · 04-12-2006, 07:57 PM

I just switched from Maxtor IDE to Seagate SATA drives.

Glad I saw this thread. Makes me feel like I wasn't wasting my money on the SATA drives.

m0nk3ys1ms · 04-12-2006, 09:19 PM

Quote:

Originally Posted by ChrisHarris

I just switched from Maxtor IDE to Seagate SATA drives.

Glad I saw this thread. Makes me feel like I wasn't wasting my money on the SATA drives.

glad to make you feel good about yourself

m0nk3ys1ms · 04-12-2006, 09:21 PM

Quote:

Originally Posted by monkeysims

glad to make you feel good about yourself

that makes me feel good

ChrisHarris · 04-12-2006, 11:43 PM

I pretty new to building and modifying computers.

No matter how much research you do, or how many reviews you read about a product--I'm always worried that I might be buying a turd.

Nobody told me Maxtor drives were prone to sudden failures. The local retail shops all had GREAT things to say about them. Of course, they don't care if your system crashes. They just want to sell you a HDD.

I had to do a bunch of reading, here and other places before I discovered the problems with Maxtor and their lack of QC lately.

Thats what made me switch to the Seagate drives. They have excelent reviews, and I know a couple people locally who have been using them without problems.

Thanks

liquidshadow · 04-13-2006, 01:25 AM

Maxter's quality has been dropping. WD, Seagate, Hitachi are all good too.

04-11-2006, 10:25 PM	#1 (permalink)
m0nk3ys1ms Diamond Member Join Date: Feb 2006 Location: Hanover, IN Age: 16 Posts: 4,374	maxtor i sent back a bad drive to maxtor and they are replacing it for me. have any off you guys done this and had any problems. the guy i talked to on the phone told me i should recieve it within 2-3days after they get my bad drive. i was just wanting to know if they had told any off you guys this and you had to end up waiting a month or two? edit: 75th post whoo hoo

04-12-2006, 06:32 AM	#2 (permalink)
DCIScouts Super Moderator Join Date: Jun 2005 Location: Kalamazoo, Michigan, USA Age: 25 Posts: 5,049	Most of these companies are pretty good about these warranty replacement issues... I haven't dealt with Maxtor in particular, but know others that have and have seemed pleased with their response time... __________________ In the end, we will remember not the words of our enemies, but the silence of our friends. -Martin Luther King Jr. The most overlooked advantage to owning a computer is that if they foul up there's no law against wacking them around a little. -Joe Martin FOLDING FOR THE GOOD OF MANKIND :F@H Team 44358 Posting and you - CF Edition Cheers CF

04-12-2006, 06:37 AM	#3 (permalink)
The_Other_One Super Moderator Join Date: Mar 2005 Location: Lexington, NC Age: 23 Posts: 12,368	Maxtor has a great replacment plan...just get used to it. I had to deal with it WAAAAY too much(6 to 7 drives I do beleive) __________________ Desktop * Athlon X2 4200 \| 2G RAM \| 160G HD \| 7600GT Laptop1 * C2D T5550 \| 3G RAM \| 120G HD \| Intel x3100 Laptop2 * C2D T5250 \| 2G RAM \| 160G HD \| Intel x3100

04-12-2006, 11:14 AM	#4 (permalink)
OvenMaster VIP Member Join Date: Jan 2006 Location: Red Sox Nation Age: 49 Posts: 1,999	A couple of years ago, Maxtor shaved their warranty down from three years to one, and at the same time, introduced a bunch of crappy drives. Result: lost a lot of money replacing drives and got bought out by Seagate late last year. Moral of the story: Maxtor isn't as good as they used to be, not by a long shot. Next time, buy a Seagate Tom __________________ Frankenbox III: CPU: AMD Athlon 64 X2 4200+ * MOBO: Biostar K8M800 Micro AM2 * RAM: 2x1GB Kingston DDR2 667 HDD: WD 80GB Master, Seagate 320GB Slave * OPT: two Pioneer DVR-115DBK DVD burners PSU: Antec Basiq 500W * GPU: PNY GeForce FX5200 256MB AGP 8x * MON: ViewSonic LCD VA721 CASE: EvTek minitower * SND: Diamond Xtreme 5.1 * OS: XP Home SP2 * ROUTER: Linksys BEFSR41

04-12-2006, 07:57 PM	#6 (permalink)
ChrisHarris Silver Member Join Date: Oct 2005 Posts: 123	I just switched from Maxtor IDE to Seagate SATA drives. Glad I saw this thread. Makes me feel like I wasn't wasting my money on the SATA drives. __________________ Gigabyte 8IPE1000-G Pro 800mhz FSB w/HTT P4 3.0ghz Prescott 800mhz FSB w/HTT 2GB Infineon DDR400 3-3-3-8 XFX nVidia 7800GS AGP 8x Seagate Barracuda 80GB SATA X 2 Seagate Barracuda 250GB IDE ThermalTake Tower 112

04-12-2006, 07:54 PM	#5 (permalink)
m0nk3ys1ms Diamond Member Join Date: Feb 2006 Location: Hanover, IN Age: 16 Posts: 4,374	my warranty was up on my drive and they are still replacing it for me

04-12-2006, 11:43 PM	#9 (permalink)
ChrisHarris Silver Member Join Date: Oct 2005 Posts: 123	I pretty new to building and modifying computers. No matter how much research you do, or how many reviews you read about a product--I'm always worried that I might be buying a turd. Nobody told me Maxtor drives were prone to sudden failures. The local retail shops all had GREAT things to say about them. Of course, they don't care if your system crashes. They just want to sell you a HDD. I had to do a bunch of reading, here and other places before I discovered the problems with Maxtor and their lack of QC lately. Thats what made me switch to the Seagate drives. They have excelent reviews, and I know a couple people locally who have been using them without problems. Thanks __________________ Gigabyte 8IPE1000-G Pro 800mhz FSB w/HTT P4 3.0ghz Prescott 800mhz FSB w/HTT 2GB Infineon DDR400 3-3-3-8 XFX nVidia 7800GS AGP 8x Seagate Barracuda 80GB SATA X 2 Seagate Barracuda 250GB IDE ThermalTake Tower 112

04-13-2006, 01:25 AM	#10 (permalink)
liquidshadow Diamond Member Join Date: Aug 2005 Location: Virginia, USA Posts: 1,030	Maxter's quality has been dropping. WD, Seagate, Hitachi are all good too. __________________ Intel Q6600 \| D-Tek Fuzion Block Asus P5K Deluxe \| Swiftech MCR320 Rad G-Skill 4GB \| Swiftech MCRES-MICRO Res WD Raptor 150 \| EK FC8800 GTX Block Seagate 320GB \| 3 * Yate Loon DM12SL Samsung S182 \| Swiftech MCP655 Pump Coolmax 700W Antec P180b BUY MY STuff: http://www.computerforum.com/80556-comp.html

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