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edifier · 09-17-2006, 01:21 AM

First things first. You have 2 antiviruses running. Get rid of one of them. We'll go straight to cleaning and use HJT later.

Download Ewido http://www.ewido.net/en/download/ then set it up this way http://rstones12.geekstogo.com/ewidosetup.htm You will need this later in safe mode
Make sure to update this program.

Next, download, install and update 'A-squared' here http://www.emsisoft.com/en/software/free/

Download, install and update this excellent freebie- Superantispyware here http://www.superantispyware.com/download.html

Download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ You will need it later in safe mode.

Reboot your computer in Safe Mode by doing the following.

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Very Important:
Make sure all security programs- Your antivirus, Spybot, etc are DISABLED until they are needed. They will interfere with the cleaning process.

Begin running your scans in this order.

Ewido
A-squared
Superantispyware

Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Reboot into normal windows, run ATF cleaner, empty the recycle bin and proceed here and run this free online scan from 'Panda' http://www.pandasoftware.com/products/activescan.htm Save the scan log and post it here along with a new HJT log after the Panda scan.

09-17-2006, 01:21 AM	#6 (permalink)
edifier Platinum Member Join Date: Jan 2006 Posts: 567	First things first. You have 2 antiviruses running. Get rid of one of them. We'll go straight to cleaning and use HJT later. Download Ewido http://www.ewido.net/en/download/ then set it up this way http://rstones12.geekstogo.com/ewidosetup.htm You will need this later in safe mode Make sure to update this program. Next, download, install and update 'A-squared' here http://www.emsisoft.com/en/software/free/ Download, install and update this excellent freebie- Superantispyware here http://www.superantispyware.com/download.html Download ATF-Cleaner to your desktop from this link http://www.atribune.org/content/view/19/2/ You will need it later in safe mode. Reboot your computer in Safe Mode by doing the following. After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. Very Important: Make sure all security programs- Your antivirus, Spybot, etc are DISABLED until they are needed. They will interfere with the cleaning process. Begin running your scans in this order. Ewido A-squared Superantispyware Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. Reboot into normal windows, run ATF cleaner, empty the recycle bin and proceed here and run this free online scan from 'Panda' http://www.pandasoftware.com/products/activescan.htm Save the scan log and post it here along with a new HJT log after the Panda scan.