Cracked LCD-Dell Inspiron 5150-I REALLY need help!

jessuba · 05-02-2006, 10:12 PM

Hi, I just cracked my Dell Inspiron 5150, I have an extended waranty I believe (my dad bought it) and I was wondering, do you have any advice as to what I should do? Would me dropping it (only 1/2 a foot!) be covered in my waranty(I dont want to call my dad or dell until I know my plan as to what I should do)? Would it be better to lie and say it was stolen if its not covered or something of the like (I dont think I should probably do that, sounds risky)? Also, my computer will stay on (didnt at first)- should I not turn it on because the crack is on the inside of the screen and its just a little black line in one corner with a bit of black that has leaked out but doesnt seem to be doing anything anymore. Should I just buy a new monitor or is that incredibly expensive-and if not where should I buy one from? I just need someone to walk me through this! Thanks, any suggestions are incredibly helpful!!!

magicman · 05-02-2006, 10:37 PM

It is my understanding that extended warranties only cover the actual manufacturing of the laptop and normal wear and tear, and damage inflicted by the purchaser isn't covered.

You certainly shouldn't lie about having it stolen. Not only will they enquire why you managed to get it back, they may insist in having a crime report number to go with it, and still wouldn't nessecarily be covered in the extended warranty.

Buying a new screen is a possibility, although you'd need to contact Dell as it's a specialist part that may require the laptop to be sent away for repair, and may cost a lot of money.

Laptops are tricky things when they break, and they're not cheap to repair, I'm sorry I can't be more help, perhaps someone has a brainwave as I'm sure the situation differs from country to country.

[-0MEGA-] · 05-02-2006, 10:40 PM

The only thing i can say is that it costs alot to repair laptop screens. It costs around $400 for our school to fix the screen when they break.

jp198780 · 05-03-2006, 03:53 AM

search Ebay.

jessuba · 05-03-2006, 03:58 AM

Is it really a good idea to use ebay? I mean, is it something that has to be replaced or is it just an annoyance?

**The_Other_One** · 05-03-2006, 04:14 AM

I hear lots of people using ebay for similar stuff. Back when I had my PDA and participated on a forum about it, there was almost a post every day about replacing the LCD and getting them off ebay...

pc club guy · 05-04-2006, 07:16 AM

i think you're gonna have to buy it yourself. tough luck, better luck next time. warranty doesn't cover that, i bet on it. stolen....a dell? lol sounds funny

Trizoy · 05-04-2006, 07:51 AM

Quote:

Originally Posted by pc club guy

i think you're gonna have to buy it yourself. tough luck, better luck next time. warranty doesn't cover that, i bet on it. stolen....a dell? lol sounds funny

Your ripping on Dell and you have an HP in your sig? Lollers

way2evil · 05-06-2006, 10:14 PM

how new is it? did you buy it on line? dell has two types of warranties for laptops. man'f defects waranty and accident care warranty

05-02-2006, 10:12 PM	#1 (permalink)
jessuba New Member Join Date: May 2006 Posts: 2	Cracked LCD-Dell Inspiron 5150-I REALLY need help! Hi, I just cracked my Dell Inspiron 5150, I have an extended waranty I believe (my dad bought it) and I was wondering, do you have any advice as to what I should do? Would me dropping it (only 1/2 a foot!) be covered in my waranty(I dont want to call my dad or dell until I know my plan as to what I should do)? Would it be better to lie and say it was stolen if its not covered or something of the like (I dont think I should probably do that, sounds risky)? Also, my computer will stay on (didnt at first)- should I not turn it on because the crack is on the inside of the screen and its just a little black line in one corner with a bit of black that has leaked out but doesnt seem to be doing anything anymore. Should I just buy a new monitor or is that incredibly expensive-and if not where should I buy one from? I just need someone to walk me through this! Thanks, any suggestions are incredibly helpful!!!

05-02-2006, 10:37 PM	#2 (permalink)
magicman VIP Member Join Date: Jan 2005 Location: Hampshire, UK Posts: 3,070	It is my understanding that extended warranties only cover the actual manufacturing of the laptop and normal wear and tear, and damage inflicted by the purchaser isn't covered. You certainly shouldn't lie about having it stolen. Not only will they enquire why you managed to get it back, they may insist in having a crime report number to go with it, and still wouldn't nessecarily be covered in the extended warranty. Buying a new screen is a possibility, although you'd need to contact Dell as it's a specialist part that may require the laptop to be sent away for repair, and may cost a lot of money. Laptops are tricky things when they break, and they're not cheap to repair, I'm sorry I can't be more help, perhaps someone has a brainwave as I'm sure the situation differs from country to country. __________________ FOLDING FOR THE GOOD OF MANKIND :F@H Team 44358

05-02-2006, 10:40 PM	#3 (permalink)
[-0MEGA-] VIP Member Join Date: Nov 2004 Location: Goffstown, NH Age: 21 Posts: 28,943	The only thing i can say is that it costs alot to repair laptop screens. It costs around $400 for our school to fix the screen when they break. __________________ Core 2 Quad Q9550 @ 4.1GHz Asus Rampage Formula X48 ATI 4870 X2 2GB GDDR5 4GB (2x2GB) DDR2 960 300GB Raptor // 2x 750GB Creative SB X-Fi Titanium Fatal1ty SilverStone 750W +12V@60A 3DMark06: 22605 www.photosbygeoff.com

05-03-2006, 03:53 AM	#4 (permalink)
jp198780 Diamond Member Join Date: Mar 2006 Location: Deptford, New Jersey Age: 19 Posts: 4,115	search Ebay. __________________ My computer:Amd x2 4400+@2.30ghz 2gb ram 160gb 7200rpm hard drive EVGA 9600gt ssc(740/1000) xp pro

05-03-2006, 04:14 AM	#6 (permalink)
The_Other_One Super Moderator Join Date: Mar 2005 Location: Lexington, NC Age: 25 Posts: 13,410	I hear lots of people using ebay for similar stuff. Back when I had my PDA and participated on a forum about it, there was almost a post every day about replacing the LCD and getting them off ebay... __________________ Primary- i7 920 \| 6GB RAM \| 9800GT \| 160+160+500GB Secondary- Athlon X2 4200 \| 2GB RAM \| 7600GT \| 80+250GB Netbook - Atom N280 \| 2GB RAM \| GMA945\| 160GB

05-03-2006, 03:58 AM	#5 (permalink)
jessuba New Member Join Date: May 2006 Posts: 2	Is it really a good idea to use ebay? I mean, is it something that has to be replaced or is it just an annoyance?

05-04-2006, 07:16 AM	#7 (permalink)
pc club guy Silver Member Join Date: Jan 2005 Location: Unable To Load Posts: 172	i think you're gonna have to buy it yourself. tough luck, better luck next time. warranty doesn't cover that, i bet on it. stolen....a dell? lol sounds funny __________________ ..::HP Pavilion Zv5000::.. ..::15''TFT::.. ..::XP-SP2::.. ..:: P4@2.8ghz::.. ..::TOSHIBA MK4025GAS/40gigs::.. ..::Seagate Cobra 200GB::.. ..::512 DDR SDRAM::.. ..::ATI mobility Radeon 9000igp(128mb)::.. ..::Harmon/Kardon-SoundMax Integrated Digital Sound::..

05-06-2006, 10:14 PM	#9 (permalink)
way2evil Platinum Member Join Date: Feb 2006 Location: Safe Mode Posts: 739	how new is it? did you buy it on line? dell has two types of warranties for laptops. man'f defects waranty and accident care warranty __________________ Thermaltake Armor Jr. Gaming Case Enermax EG565P 535 Watt Power Supply Intel Core 2 Duo Processor E6600 Liquid CPU Cooling Fan System Kit Asus P5N32-E 2048MB [1024MB X2] DDR2-800 PC6400 Corsair XMS2 NVIDIA GeForce 7950GT 512MB w/DVI + TV Out Video 320 GB HARD DRIVE x2

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