Help Please!!

BilingualJapan · 05-12-2006, 06:37 PM

Hello everyone! I`m new to the thread, as well as someone who has no technical knowledge whatsoever. I have a laptop, and when the pc loads up, none of the icons, or the task bar is visible. I was told to start the pc in safe mode, and then restart it from there. Well, everything is visible in safe mode, but when I restart it, the icons and task bar is still missing. Can someone help me? Thanks in advance!

**The_Other_One** · 05-12-2006, 08:45 PM

Google hijackthis, and load it on there, then run it under safe mode. Post the log here. I have a pretty strong feeling it's simply got some program/virus/spyware that's causing it to lock up before windows totally loads.

Also, while in safe mode, you could run Spybot search and destory Adaware, and AVG or any other virus scan. All those are free and easilly found though google should you not have them installed.

BilingualJapan · 05-13-2006, 02:34 AM

Thank you so much for your help, but I don`t have any of those programs on my pc, and while in safe mode, will I be able to access the net to download them? Once again, thanks.

Bobo · 05-13-2006, 02:35 AM

How do you access the internet? Make sure you select "Safe Mode with networking" when you boot. If you have a wireless adapter, it should work.

BilingualJapan · 05-13-2006, 07:34 PM

Thanks for writing Bo. My computer is Windows 98, so I only seen the option for Safe Mode. I did a scan via AdWare while in Safe Mode, but the results are still the same. I access the net using a second, older laptop that I have, but the one that`s giving me problems WAS more reliable. lol

Bobo · 05-13-2006, 08:51 PM

Oh, so you do not have the internet on the computer with the problem? That makes it interesting....have you recently loaded any software onto it? Because I don't know how you would get a virus/spyware if you aren't connected to the internet...

BilingualJapan · 05-14-2006, 03:50 PM

The computer that i`m having the problem with was the one I was using regularly, but since the problem, I connected my older computer to the internet.

Jiffyman · 05-14-2006, 07:53 PM

Try right clicking and choose arange icons by, then go towards the bottom and see if show desktop icons is checked.

BilingualJapan · 05-15-2006, 06:22 PM

Thanks for writing. Should I try right clicking while in Safe mode? When I loaded the computer, i`m not even able to right click.

05-12-2006, 06:37 PM	#1 (permalink)
BilingualJapan New Member Join Date: May 2006 Posts: 5	Help Please!! Hello everyone! I`m new to the thread, as well as someone who has no technical knowledge whatsoever. I have a laptop, and when the pc loads up, none of the icons, or the task bar is visible. I was told to start the pc in safe mode, and then restart it from there. Well, everything is visible in safe mode, but when I restart it, the icons and task bar is still missing. Can someone help me? Thanks in advance!

05-12-2006, 08:45 PM	#2 (permalink)
The_Other_One Super Moderator Join Date: Mar 2005 Location: Lexington, NC Age: 25 Posts: 13,430	Google hijackthis, and load it on there, then run it under safe mode. Post the log here. I have a pretty strong feeling it's simply got some program/virus/spyware that's causing it to lock up before windows totally loads. Also, while in safe mode, you could run Spybot search and destory Adaware, and AVG or any other virus scan. All those are free and easilly found though google should you not have them installed. __________________ Primary- i7 920 \| 6GB RAM \| 9800GT \| 160+160+500GB Secondary- Athlon X2 4200 \| 2GB RAM \| 7600GT \| 80+250GB Netbook - Atom N280 \| 2GB RAM \| GMA945\| 160GB

05-13-2006, 02:34 AM	#3 (permalink)
BilingualJapan New Member Join Date: May 2006 Posts: 5	Thank You Thank you so much for your help, but I don`t have any of those programs on my pc, and while in safe mode, will I be able to access the net to download them? Once again, thanks.

05-13-2006, 07:34 PM	#5 (permalink)
BilingualJapan New Member Join Date: May 2006 Posts: 5	Thanks!! Thanks for writing Bo. My computer is Windows 98, so I only seen the option for Safe Mode. I did a scan via AdWare while in Safe Mode, but the results are still the same. I access the net using a second, older laptop that I have, but the one that`s giving me problems WAS more reliable. lol

05-14-2006, 03:50 PM	#7 (permalink)
BilingualJapan New Member Join Date: May 2006 Posts: 5	Thanks again The computer that i`m having the problem with was the one I was using regularly, but since the problem, I connected my older computer to the internet.

05-13-2006, 02:35 AM	#4 (permalink)
Bobo banned Join Date: Nov 2004 Location: Pittsburgh Age: 18 Posts: 6,623	How do you access the internet? Make sure you select "Safe Mode with networking" when you boot. If you have a wireless adapter, it should work.

05-13-2006, 08:51 PM	#6 (permalink)
Bobo banned Join Date: Nov 2004 Location: Pittsburgh Age: 18 Posts: 6,623	Oh, so you do not have the internet on the computer with the problem? That makes it interesting....have you recently loaded any software onto it? Because I don't know how you would get a virus/spyware if you aren't connected to the internet...

05-14-2006, 07:53 PM	#8 (permalink)
Jiffyman Platinum Member Join Date: Dec 2004 Location: USA Age: 18 Posts: 684	Try right clicking and choose arange icons by, then go towards the bottom and see if show desktop icons is checked. __________________ Mother board: Gigabyte S-series GA-MA69GM-S2H Additional Specs Down There: http://www.gigabyte.co.nz/Products/M...ProductID=2579 Processor: AMD A64 X2 4200+ Dual-Core RAM: 2gig DDR2 800mhz

05-15-2006, 06:22 PM	#9 (permalink)
BilingualJapan New Member Join Date: May 2006 Posts: 5	Thanks for writing. Should I try right clicking while in Safe mode? When I loaded the computer, i`m not even able to right click.

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