Just reformatted friend's computer, Internet (SB4100 USB Cable modem) DOES NOT WORK!

rocket1406 · 05-22-2006, 04:03 AM

I just reformatted my friend's computer. The Internet does not work.

In Device Manager, it has a Yellow flag.

So I went to Motorola's website:

http://broadband.motorola.com/consum...tinuedProducts

For the SB4100,

It has USB 2.4.5 and USB 2.4.1 drivers. How do I know which one to use?

**Note: The PC does not have an ethernet slot, only USB ports.

rocket1406 · 05-22-2006, 04:05 AM

His BIOS information by the way is:

Award Modular BIOS v 6.0
Award Software Inc. ASUS P4B533 ACPI BIOS Revision 1007, 7/11/2002

Should I update the Motherboard driver, or the USB Internet driver (Or will the Motherboard take care of both?)

magicman · 05-22-2006, 06:46 AM

There's an edit button to add information to your posts, so you don't have to double post.

The first thing to do as you haven't already, is install the motherboard drivers that came on the motherboard driver disk. Then, by the looks of it there are two revisions of the USB 2.0 drivers for that modem, so download and install the 2.4.5 revision, that should work just fine.

way2evil · 05-22-2006, 12:04 PM

you dont need drivers for the sb4100. do you have an hp or dell or what? if you used a cd go to the companies site and put your model in and look for driver downloads. and get an ethernet cable

rocket1406 · 05-22-2006, 02:43 PM

The computer only has USB ports, not Ethernet ports (and he doesn't have an adapter).

Is this the right motherboard driver (he doesn't have a CD... he bought the computer custom built from his uncle's friend)?

http://drivers.softpedia.com/get/BIO...-1015003.shtml

If that is the right driver, then how do I install it?

The file is 1015.003.zip, and inside of it is just a file P4B533-1015.003

How do I install this?

In which category is "motherboard" in the DEVICE MANAGER?

way2evil · 05-22-2006, 11:59 PM

is this XP? if yes run windows update and d/l all the drivers

rocket1406 · 05-23-2006, 02:08 PM

It's hard to run Windows Update when there is NO INTERNET.

[-0MEGA-] · 05-23-2006, 02:18 PM

Go to the Motorolla website, and download the latest drivers for your specific modem. Since you dont have internet, you may need to use a different computer.

And updating the BIOS has nothing to do with getting the modem to be recognized.

05-22-2006, 04:03 AM	#1 (permalink)
rocket1406 Bronze Member Join Date: Oct 2005 Posts: 99	Just reformatted friend's computer, Internet (SB4100 USB Cable modem) DOES NOT WORK! I just reformatted my friend's computer. The Internet does not work. In Device Manager, it has a Yellow flag. So I went to Motorola's website: http://broadband.motorola.com/consum...tinuedProducts For the SB4100, It has USB 2.4.5 and USB 2.4.1 drivers. How do I know which one to use? **Note: The PC does not have an ethernet slot, only USB ports.

05-22-2006, 06:46 AM	#3 (permalink)
magicman VIP Member Join Date: Jan 2005 Location: Hampshire, UK Posts: 3,070	There's an edit button to add information to your posts, so you don't have to double post. The first thing to do as you haven't already, is install the motherboard drivers that came on the motherboard driver disk. Then, by the looks of it there are two revisions of the USB 2.0 drivers for that modem, so download and install the 2.4.5 revision, that should work just fine. __________________ FOLDING FOR THE GOOD OF MANKIND :F@H Team 44358

05-22-2006, 12:04 PM	#4 (permalink)
way2evil Platinum Member Join Date: Feb 2006 Location: Safe Mode Posts: 739	you dont need drivers for the sb4100. do you have an hp or dell or what? if you used a cd go to the companies site and put your model in and look for driver downloads. and get an ethernet cable __________________ Thermaltake Armor Jr. Gaming Case Enermax EG565P 535 Watt Power Supply Intel Core 2 Duo Processor E6600 Liquid CPU Cooling Fan System Kit Asus P5N32-E 2048MB [1024MB X2] DDR2-800 PC6400 Corsair XMS2 NVIDIA GeForce 7950GT 512MB w/DVI + TV Out Video 320 GB HARD DRIVE x2

05-22-2006, 02:43 PM	#5 (permalink)
rocket1406 Bronze Member Join Date: Oct 2005 Posts: 99	The computer only has USB ports, not Ethernet ports (and he doesn't have an adapter). Is this the right motherboard driver (he doesn't have a CD... he bought the computer custom built from his uncle's friend)? http://drivers.softpedia.com/get/BIO...-1015003.shtml If that is the right driver, then how do I install it? The file is 1015.003.zip, and inside of it is just a file P4B533-1015.003 How do I install this? In which category is "motherboard" in the DEVICE MANAGER? Last edited by rocket1406; 05-22-2006 at 02:53 PM.

05-22-2006, 11:59 PM	#6 (permalink)
way2evil Platinum Member Join Date: Feb 2006 Location: Safe Mode Posts: 739	is this XP? if yes run windows update and d/l all the drivers __________________ Thermaltake Armor Jr. Gaming Case Enermax EG565P 535 Watt Power Supply Intel Core 2 Duo Processor E6600 Liquid CPU Cooling Fan System Kit Asus P5N32-E 2048MB [1024MB X2] DDR2-800 PC6400 Corsair XMS2 NVIDIA GeForce 7950GT 512MB w/DVI + TV Out Video 320 GB HARD DRIVE x2

05-22-2006, 04:05 AM	#2 (permalink)
rocket1406 Bronze Member Join Date: Oct 2005 Posts: 99	His BIOS information by the way is: Award Modular BIOS v 6.0 Award Software Inc. ASUS P4B533 ACPI BIOS Revision 1007, 7/11/2002 Should I update the Motherboard driver, or the USB Internet driver (Or will the Motherboard take care of both?)

05-23-2006, 02:08 PM	#7 (permalink)
rocket1406 Bronze Member Join Date: Oct 2005 Posts: 99	It's hard to run Windows Update when there is NO INTERNET.

05-23-2006, 02:18 PM	#8 (permalink)
[-0MEGA-] VIP Member Join Date: Nov 2004 Location: Goffstown, NH Age: 21 Posts: 28,943	Go to the Motorolla website, and download the latest drivers for your specific modem. Since you dont have internet, you may need to use a different computer. And updating the BIOS has nothing to do with getting the modem to be recognized. __________________ Core 2 Quad Q9550 @ 4.1GHz Asus Rampage Formula X48 ATI 4870 X2 2GB GDDR5 4GB (2x2GB) DDR2 960 300GB Raptor // 2x 750GB Creative SB X-Fi Titanium Fatal1ty SilverStone 750W +12V@60A 3DMark06: 22605 www.photosbygeoff.com

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