iTunes for windows problem

Kairocks · 06-04-2006, 03:12 AM

Hey. I'm having a problem with iTunes for Windows. I can't get to the music store. everytime I try, it shows a message saying "iTunes could not connect to the music store. The network connection has been timed out" I don't know what's wrong. My friend's iTunes music store works fine...does anyone know what to do? Thanks to everyone in advance.

neslo1211 · 06-04-2006, 03:29 AM

do you have a network/internet connection on your computer itself...or is just itunes that can't access the internet?

**DCIScouts** · 06-04-2006, 03:34 AM

Have you downloaded and successfully installed the latest iTunes? I believe it is up to 6.0.4...

Kairocks · 06-04-2006, 03:37 AM

only iTunes cant connect to the Internet and I have the latest version.

neslo1211 · 06-04-2006, 03:41 AM

go to...

Edit > Preferences > Parental Controls

make sure that "Disable Music Store" is unchecked

Kairocks · 06-04-2006, 03:46 AM

It's already unchecked.

neslo1211 · 06-04-2006, 03:49 AM

Is itunes listed in the "exceptions list" of the Windows Firewall?

Kairocks · 06-04-2006, 03:54 AM

Yes, it is checked as an exception in Windows Firewall.

neslo1211 · 06-04-2006, 03:59 AM

I'm sorry if these is seeming pointless I'm just trying to get a full understanding of the problem

Do you have any other firewalls turned on? (i.e. Norton, ca, etc.) or have you updated these firewalls recently?

Kairocks · 06-04-2006, 04:03 AM

No it's cool neslo. norton is my only other Firewall and it's off.

06-04-2006, 03:12 AM	#1 (permalink)
Kairocks New Member Join Date: May 2006 Posts: 9	iTunes for windows problem Hey. I'm having a problem with iTunes for Windows. I can't get to the music store. everytime I try, it shows a message saying "iTunes could not connect to the music store. The network connection has been timed out" I don't know what's wrong. My friend's iTunes music store works fine...does anyone know what to do? Thanks to everyone in advance.

06-04-2006, 03:29 AM	#2 (permalink)
neslo1211 Bronze Member Join Date: Mar 2005 Location: New York Age: 18 Posts: 31	do you have a network/internet connection on your computer itself...or is just itunes that can't access the internet? __________________ FIRST ROBOTICS COMPETITION 2006 Autodesk Inventor Award-Ranked 3rd GLOBALLY

06-04-2006, 03:34 AM	#3 (permalink)
DCIScouts Super Moderator Join Date: Jun 2005 Location: Kalamazoo, Michigan, USA Age: 25 Posts: 5,049	Have you downloaded and successfully installed the latest iTunes? I believe it is up to 6.0.4... __________________ In the end, we will remember not the words of our enemies, but the silence of our friends. -Martin Luther King Jr. The most overlooked advantage to owning a computer is that if they foul up there's no law against wacking them around a little. -Joe Martin FOLDING FOR THE GOOD OF MANKIND :F@H Team 44358 Posting and you - CF Edition Cheers CF

06-04-2006, 03:41 AM	#5 (permalink)
neslo1211 Bronze Member Join Date: Mar 2005 Location: New York Age: 18 Posts: 31	go to... Edit > Preferences > Parental Controls make sure that "Disable Music Store" is unchecked __________________ FIRST ROBOTICS COMPETITION 2006 Autodesk Inventor Award-Ranked 3rd GLOBALLY

06-04-2006, 03:49 AM	#7 (permalink)
neslo1211 Bronze Member Join Date: Mar 2005 Location: New York Age: 18 Posts: 31	Is itunes listed in the "exceptions list" of the Windows Firewall? __________________ FIRST ROBOTICS COMPETITION 2006 Autodesk Inventor Award-Ranked 3rd GLOBALLY

06-04-2006, 03:37 AM	#4 (permalink)
Kairocks New Member Join Date: May 2006 Posts: 9	only iTunes cant connect to the Internet and I have the latest version.

06-04-2006, 03:46 AM	#6 (permalink)
Kairocks New Member Join Date: May 2006 Posts: 9	It's already unchecked.

06-04-2006, 03:54 AM	#8 (permalink)
Kairocks New Member Join Date: May 2006 Posts: 9	Yes, it is checked as an exception in Windows Firewall.

06-04-2006, 03:59 AM	#9 (permalink)
neslo1211 Bronze Member Join Date: Mar 2005 Location: New York Age: 18 Posts: 31	I'm sorry if these is seeming pointless I'm just trying to get a full understanding of the problem Do you have any other firewalls turned on? (i.e. Norton, ca, etc.) or have you updated these firewalls recently? __________________ FIRST ROBOTICS COMPETITION 2006 Autodesk Inventor Award-Ranked 3rd GLOBALLY Last edited by neslo1211; 06-04-2006 at 04:02 AM.

06-04-2006, 04:03 AM	#10 (permalink)
Kairocks New Member Join Date: May 2006 Posts: 9	No it's cool neslo. norton is my only other Firewall and it's off.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode