internet freezes on some websites

camaro1185 · 08-18-2006, 12:34 AM

we finnaly broke down and upgraded from dial up to DSL. it works great and is fast, but on different websites it will freeze and will not alow you to do anything. i am totaly baffled any ideas on what i can do to resolve this problem would be greatly appreciated.

Trizoy · 08-18-2006, 12:42 AM

Doesnt sound like an intertnet issue. Most likely spyware and/or malware installed blocking certain sites. Go grab "hijackthis".. www.google.com and post the log in the spyware section.

PC eye · 08-18-2006, 01:18 AM

Since you upgraded from dial-up to dsl the router now would have a firewall inplace at this time. In order to go to certain sites you would need to change the settings to allow access to those sites being blocked. Not everything is automatically a malware, spyware, adware, or virus infection. If you have no other problems seen when going to other then those sites your firewall is preventing access.

SirKenin · 08-18-2006, 01:25 AM

Umm. Router firewalls don't block websites by default. You would have to do it manually.

Malware can edit your HOSTS file and loop it back so that you can't access certain websites. That's what it sounds like in this case. I think the move from dial-up to DSL is just a red herring.

PC eye · 08-18-2006, 01:47 AM

It depends on the firewall and firewall settings usually found online at the ISP's account page. That's where each individual account's settings are configured. If the settings are higher then default it can have an effect. Another item to consider is Java and unsigned Active X controls. Where the default settings in IE may never have blocked some things a firewall could see an effect there.

SirKenin · 08-18-2006, 01:58 AM

No firewall blocks websites by default that I have run across. Not software, not hardware, not ISP. In all cases you have to edit the list manually.

I have worked on many computers where malware has edited the HOSTS file and had built in redundancy so that if you tried to get rid of the malware OR edit the HOSTS file it would reset itself. This type of malware targets security websites, such as Symantec, Panda, Trend Micro, even Microsoft. When you try to access the url it is looped back to a local host, 127.0.0.1 and the page never loads.

If it is a firewall or malware problem you will get an error that the page cannot be displayed.

If the page tries to load, but crashes part way through or something, that is a different problem altogether.. Post back here if that is what is happening, along with the specific error.

Trizoy · 08-18-2006, 02:25 AM

Quote:

Originally Posted by SirKenin

No firewall blocks websites by default that I have run across. Not software, not hardware, not ISP. In all cases you have to edit the list manually.

I have worked on many computers where malware has edited the HOSTS file and had built in redundancy so that if you tried to get rid of the malware OR edit the HOSTS file it would reset itself. This type of malware targets security websites, such as Symantec, Panda, Trend Micro, even Microsoft. When you try to access the url it is looped back to a local host, 127.0.0.1 and the page never loads.

If it is a firewall or malware problem you will get an error that the page cannot be displayed.

If the page tries to load, but crashes part way through or something, that is a different problem altogether.. Post back here if that is what is happening, along with the specific error.

I have to agree with all of this. PC Eye, I am not sure what type of service you have dealt with, but it is different than my own... BY DEFAULT no webpage will be blocked by a firewall. BUT, things on the page might be blocked.

You could always tracert it and find out where the signal stops..

Start, run and type CMD. Type tracert "the website" Example "tracert yahoo.com"

Then look where the signal is stopped. It might be local, might be a server error...

PC eye · 08-18-2006, 03:11 AM

How are you trying to connect to certain sites is another matter. If you are using your favorites or links the actual files needed could have been wiped during the change over. That means you would have to go to the home page and then the pages saved previously. I've had that happen a few times. Or there were changes on the sites themselves. The things mentioned here are all possible causes. Nothing has been written in stone quite yet.

SirKenin · 08-18-2006, 03:33 AM

Changing ISPs will not in any way affect any files on the computer save for your networking settings.

Any pages that have had changes to them from the cached ones on your HDD are automatically redownloaded by default. The easiest way to check for this is to check your Internet Explorer settings to see if the check box is set to check for changes on each visit.

If you're not getting a "page cannot be displayed" error, then clear your cache. All the temp files, cookies, saved offline pages, everything. Then try again. That can solve a plethora of problems.

camaro1185 · 08-18-2006, 03:42 AM

it seems to be all the mail websites, for instance, my yahoo mail, aol.com, my school email etc. thanks for all the ideas. any more ideas that might help would be greatly appreciated.

08-18-2006, 12:34 AM	#1 (permalink)
camaro1185 Bronze Member Join Date: Jan 2005 Posts: 94	internet freezes on some websites we finnaly broke down and upgraded from dial up to DSL. it works great and is fast, but on different websites it will freeze and will not alow you to do anything. i am totaly baffled any ideas on what i can do to resolve this problem would be greatly appreciated.

08-18-2006, 12:42 AM	#2 (permalink)
Trizoy VIP Member Join Date: Apr 2005 Location: Mountain View, Ca Posts: 4,678	Doesnt sound like an intertnet issue. Most likely spyware and/or malware installed blocking certain sites. Go grab "hijackthis".. www.google.com and post the log in the spyware section. __________________ 01100110 01100001 01110010 01110100

08-18-2006, 01:58 AM	#6 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	No firewall blocks websites by default that I have run across. Not software, not hardware, not ISP. In all cases you have to edit the list manually. I have worked on many computers where malware has edited the HOSTS file and had built in redundancy so that if you tried to get rid of the malware OR edit the HOSTS file it would reset itself. This type of malware targets security websites, such as Symantec, Panda, Trend Micro, even Microsoft. When you try to access the url it is looped back to a local host, 127.0.0.1 and the page never loads. If it is a firewall or malware problem you will get an error that the page cannot be displayed. If the page tries to load, but crashes part way through or something, that is a different problem altogether.. Post back here if that is what is happening, along with the specific error. Last edited by SirKenin; 08-18-2006 at 02:00 AM.

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08-18-2006, 01:18 AM	#3 (permalink)
PC eye banned Join Date: Apr 2006 Location: Inside a pc Posts: 20,803	Since you upgraded from dial-up to dsl the router now would have a firewall inplace at this time. In order to go to certain sites you would need to change the settings to allow access to those sites being blocked. Not everything is automatically a malware, spyware, adware, or virus infection. If you have no other problems seen when going to other then those sites your firewall is preventing access.

08-18-2006, 01:25 AM	#4 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	Umm. Router firewalls don't block websites by default. You would have to do it manually. Malware can edit your HOSTS file and loop it back so that you can't access certain websites. That's what it sounds like in this case. I think the move from dial-up to DSL is just a red herring.

08-18-2006, 01:47 AM	#5 (permalink)
PC eye banned Join Date: Apr 2006 Location: Inside a pc Posts: 20,803	It depends on the firewall and firewall settings usually found online at the ISP's account page. That's where each individual account's settings are configured. If the settings are higher then default it can have an effect. Another item to consider is Java and unsigned Active X controls. Where the default settings in IE may never have blocked some things a firewall could see an effect there.

08-18-2006, 03:11 AM	#8 (permalink)
PC eye banned Join Date: Apr 2006 Location: Inside a pc Posts: 20,803	How are you trying to connect to certain sites is another matter. If you are using your favorites or links the actual files needed could have been wiped during the change over. That means you would have to go to the home page and then the pages saved previously. I've had that happen a few times. Or there were changes on the sites themselves. The things mentioned here are all possible causes. Nothing has been written in stone quite yet.

08-18-2006, 03:33 AM	#9 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	Changing ISPs will not in any way affect any files on the computer save for your networking settings. Any pages that have had changes to them from the cached ones on your HDD are automatically redownloaded by default. The easiest way to check for this is to check your Internet Explorer settings to see if the check box is set to check for changes on each visit. If you're not getting a "page cannot be displayed" error, then clear your cache. All the temp files, cookies, saved offline pages, everything. Then try again. That can solve a plethora of problems.

08-18-2006, 03:42 AM	#10 (permalink)
camaro1185 Bronze Member Join Date: Jan 2005 Posts: 94	it seems to be all the mail websites, for instance, my yahoo mail, aol.com, my school email etc. thanks for all the ideas. any more ideas that might help would be greatly appreciated.