Problem with Encarta encyclopedia

balanand · 08-18-2006, 06:20 PM

Hallo everybody, I got a machine with preinstalled Microsoft Encarta encyclopedia 2006. It worked well for about 8 months. One day when I opend it, I got an error message that "The page cann't be displayed", "Action cancelled", etc. I visited microsoft for fixing this problem. I got a solution that I should download and install current version of msxml, which I did and still it has same problem. I think that I could not properly understood the fixing procedure that was mentiond at Microsoft site.
Please suggest me what can I do to fix this problem. I will be thankfull to all.
Regards,
Balanand

codeman0013 · 08-18-2006, 06:33 PM

Do you have the cd that came with it? If you do i would try just uninstalling it and reinstalling it and see if that fixes it.

08-18-2006, 06:20 PM	#1 (permalink)
balanand New Member Join Date: Aug 2006 Posts: 1	Problem with Encarta encyclopedia Hallo everybody, I got a machine with preinstalled Microsoft Encarta encyclopedia 2006. It worked well for about 8 months. One day when I opend it, I got an error message that "The page cann't be displayed", "Action cancelled", etc. I visited microsoft for fixing this problem. I got a solution that I should download and install current version of msxml, which I did and still it has same problem. I think that I could not properly understood the fixing procedure that was mentiond at Microsoft site. Please suggest me what can I do to fix this problem. I will be thankfull to all. Regards, Balanand

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08-18-2006, 06:33 PM	#2 (permalink)
codeman0013 Diamond Member Join Date: Jul 2006 Location: Inside my network at work Age: 23 Posts: 1,514	Do you have the cd that came with it? If you do i would try just uninstalling it and reinstalling it and see if that fixes it.