Sound Doesnt Work On Laptop

PC eye · 08-20-2006, 08:58 PM

If you knew the model number you could pick it out from Panasonic's page for all Toughbooks seen at http://catalog2.panasonic.com/webapp...tGroupId=12871

The main drawback on portable units is that most users simply run the onboard sound. Some will want to get a little more out of adding an expansion card in for a performance and sound quality gain. I think your friend is caught in a bind there with onboard being detected by not working from one of two reasons to think about. One is the wrong drivers may have been installed by mistake intended for a different model. The second is a failed chip even though the device is seen as working. The last stage of the audio went seeing this.

A third idea I would throw in on top is a possble loose connection from wear like a cold solder joint or if you plug in head phones the contacts remained closed after disabling the output to speakers. But the only way to find out just where the problem is would be to bring it in or send it in to someone who services Panasonic models. This would avoid warranty problems if your friend decides to open it up!

johnny · 08-22-2006, 02:11 PM

Thanks Alot guy you all have been very helpful but this guy right now either figured it out by himself or just doesn't care anymore.

PC eye · 08-23-2006, 01:22 AM

Perhaps he finally found the correct drivers or is slow in responding while making inquiries elsewhere? If he still needs help or has given up either way that would be his headache if he doesn't let you know how things are going.

johnny · 08-23-2006, 04:15 AM

You might be right. He might have found the correct drivers or his brother fixed it. As far as I know I was the only one he was asking for help.

PC eye · 08-23-2006, 04:23 AM

If he was able to see it fixed with the correct update or his brother found those or something else that worked he may be busy with it and simply forgot that you needed a reply. Wait a few days and see if he gets back to you on it. After that amount of time he wouldn't if it was now working for him. Of course he may be waiting to see if you find something? That's possible!

johnny · 08-23-2006, 04:34 AM

Well now he has stopped asking me for the sound but keeps asking me where to get Photoshop CS2

PC eye · 08-23-2006, 04:44 AM

Since that is an Adobe software you simply buy where they sell it. The Adobe link here off of the home page to the buy page allows you to find stores and vendors according to where you are located. This link besides the home page would be the one to pass aong. http://store1.adobe.com/cfusion/stor...word=photoshop

For some reason if he can't use the link when given to him send him direct to the home page seen at http://www.adobe.com/products/photoshop/ The top link on the right side is the "buy now" link. It would seem the sound problem saw correction at his end then.

johnny · 08-23-2006, 08:58 PM

Thats what I told him just buy it at Best Buy or Futureshop and he wont have to worry about anything he will have a legit copy with a legit key

PC eye · 08-23-2006, 11:14 PM

Often when you order online you get a good price break compared to paying the full retail tag for softwares. I know in game shops in shopping malls here you will pay $60-70US retail for a new game out and walk into a Walmart some weeks later to see $38.98 or some other lower prices. When going online the same will be seen at $18-$24 whatever. That's at good sites however.

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08-20-2006, 08:58 PM	#11 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,213	If you knew the model number you could pick it out from Panasonic's page for all Toughbooks seen at http://catalog2.panasonic.com/webapp...tGroupId=12871 The main drawback on portable units is that most users simply run the onboard sound. Some will want to get a little more out of adding an expansion card in for a performance and sound quality gain. I think your friend is caught in a bind there with onboard being detected by not working from one of two reasons to think about. One is the wrong drivers may have been installed by mistake intended for a different model. The second is a failed chip even though the device is seen as working. The last stage of the audio went seeing this. A third idea I would throw in on top is a possble loose connection from wear like a cold solder joint or if you plug in head phones the contacts remained closed after disabling the output to speakers. But the only way to find out just where the problem is would be to bring it in or send it in to someone who services Panasonic models. This would avoid warranty problems if your friend decides to open it up!

08-22-2006, 02:11 PM	#12 (permalink)
johnny Silver Member Join Date: Jun 2006 Location: Toronto, Ontario Age: 18 Posts: 241	Thanks Alot guy you all have been very helpful but this guy right now either figured it out by himself or just doesn't care anymore.

08-23-2006, 01:22 AM	#13 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,213	Perhaps he finally found the correct drivers or is slow in responding while making inquiries elsewhere? If he still needs help or has given up either way that would be his headache if he doesn't let you know how things are going.

08-23-2006, 04:15 AM	#14 (permalink)
johnny Silver Member Join Date: Jun 2006 Location: Toronto, Ontario Age: 18 Posts: 241	You might be right. He might have found the correct drivers or his brother fixed it. As far as I know I was the only one he was asking for help.

08-23-2006, 04:23 AM	#15 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,213	If he was able to see it fixed with the correct update or his brother found those or something else that worked he may be busy with it and simply forgot that you needed a reply. Wait a few days and see if he gets back to you on it. After that amount of time he wouldn't if it was now working for him. Of course he may be waiting to see if you find something? That's possible!

08-23-2006, 04:34 AM	#16 (permalink)
johnny Silver Member Join Date: Jun 2006 Location: Toronto, Ontario Age: 18 Posts: 241	Well now he has stopped asking me for the sound but keeps asking me where to get Photoshop CS2

08-23-2006, 04:44 AM	#17 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,213	Since that is an Adobe software you simply buy where they sell it. The Adobe link here off of the home page to the buy page allows you to find stores and vendors according to where you are located. This link besides the home page would be the one to pass aong. http://store1.adobe.com/cfusion/stor...word=photoshop For some reason if he can't use the link when given to him send him direct to the home page seen at http://www.adobe.com/products/photoshop/ The top link on the right side is the "buy now" link. It would seem the sound problem saw correction at his end then.

08-23-2006, 08:58 PM	#18 (permalink)
johnny Silver Member Join Date: Jun 2006 Location: Toronto, Ontario Age: 18 Posts: 241	Thats what I told him just buy it at Best Buy or Futureshop and he wont have to worry about anything he will have a legit copy with a legit key

08-23-2006, 11:14 PM	#19 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,213	Often when you order online you get a good price break compared to paying the full retail tag for softwares. I know in game shops in shopping malls here you will pay $60-70US retail for a new game out and walk into a Walmart some weeks later to see $38.98 or some other lower prices. When going online the same will be seen at $18-$24 whatever. That's at good sites however.