Shut down does not work.

aver · 08-24-2006, 08:23 AM

HEy all, when ever i try to shutdown my comp some message from 'Data Execution Prevention' pops up. I have to click shutdown twice in order to shutdown my comp.

The 'Data Execution Prevention' message details:
Name: explorer.exe

i also turned explorer.exe off from the Data Execution Prevention tab under my computer properties, but same thing happens except the DEP message does not display.

Im running XP home SP2.
thanks./

leetkyle · 08-24-2006, 11:34 AM

Sounds like a WINDOWS error to me if it is explorer.exe - doubt it could be a virus but you should always check.

I'm pretty sure it means Windows Explorer is doing a task that cannot be shut down until it is completed.

How much processor usage does it use up? Do a Ctrl+Alt+Del and go to processes, then it should say.

aver · 08-24-2006, 01:34 PM

im running 32 processes, cpu usage 1%
explorer.exe > mem usage 19,516K

i have also already done a virus check and no virus found..

leetkyle · 08-24-2006, 01:46 PM

hmm, that sounds about right.. are there any other users on the computer? (accounts etc)

aver · 08-24-2006, 01:47 PM

ok now im getting this error during shutdown:

svchost.exe - Application error
The instruction at "0x77dd7ba9" referenced memory at "0x77dd7ba9". The memory could not be "written".

i have no idea what this means

- i really dont want to reformat just becuase of this...

codeman0013 · 08-24-2006, 02:03 PM

Aver boot to your xp cd and do a recovery and let it do the chkdsk /r it will take a while but it may just clean up this problem its worth a shot. It sounds like some files are either missing or corrupt and this option will find and repair them.

leetkyle · 08-24-2006, 03:02 PM

Has this problem been going on since day 1 or just recently? You could do a system restore to an earlier point (it won't lose any saved data or anything)..

08-24-2006, 08:23 AM	#1 (permalink)
aver New Member Join Date: Aug 2006 Posts: 19	Shut down does not work. HEy all, when ever i try to shutdown my comp some message from 'Data Execution Prevention' pops up. I have to click shutdown twice in order to shutdown my comp. The 'Data Execution Prevention' message details: Name: explorer.exe i also turned explorer.exe off from the Data Execution Prevention tab under my computer properties, but same thing happens except the DEP message does not display. Im running XP home SP2. thanks./

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08-24-2006, 11:34 AM	#2 (permalink)
leetkyle Platinum Member Join Date: Aug 2006 Location: Northern Ireland Age: 17 Posts: 587	Sounds like a WINDOWS error to me if it is explorer.exe - doubt it could be a virus but you should always check. I'm pretty sure it means Windows Explorer is doing a task that cannot be shut down until it is completed. How much processor usage does it use up? Do a Ctrl+Alt+Del and go to processes, then it should say.

08-24-2006, 01:34 PM	#3 (permalink)
aver New Member Join Date: Aug 2006 Posts: 19	im running 32 processes, cpu usage 1% explorer.exe > mem usage 19,516K i have also already done a virus check and no virus found..

08-24-2006, 01:46 PM	#4 (permalink)
leetkyle Platinum Member Join Date: Aug 2006 Location: Northern Ireland Age: 17 Posts: 587	hmm, that sounds about right.. are there any other users on the computer? (accounts etc)

08-24-2006, 01:47 PM	#5 (permalink)
aver New Member Join Date: Aug 2006 Posts: 19	ok now im getting this error during shutdown: svchost.exe - Application error The instruction at "0x77dd7ba9" referenced memory at "0x77dd7ba9". The memory could not be "written". i have no idea what this means - i really dont want to reformat just becuase of this...

08-24-2006, 02:03 PM	#6 (permalink)
codeman0013 Diamond Member Join Date: Jul 2006 Location: Inside my network at work Age: 23 Posts: 1,493	Aver boot to your xp cd and do a recovery and let it do the chkdsk /r it will take a while but it may just clean up this problem its worth a shot. It sounds like some files are either missing or corrupt and this option will find and repair them.

08-24-2006, 03:02 PM	#7 (permalink)
leetkyle Platinum Member Join Date: Aug 2006 Location: Northern Ireland Age: 17 Posts: 587	Has this problem been going on since day 1 or just recently? You could do a system restore to an earlier point (it won't lose any saved data or anything)..