Outlook Express Problem...

zilla · 12-14-2004, 08:39 PM

A coworkers email isn't working through Outlook Express, it's set up correctly and has functioned fine for the past few years honestly. Suddenly, it won't receieve any emails from anyone and the sender never receives a returned (i.e. bad address type) email. I can't figure out where I need to start looking to find a solution, and while I'm far from an expert on this sort of stuff, I do have a pretty decent knowledge base about how email and Outlook Express function. Any help or suggestions would be MUCH appreciated!!

Thanks guys!

ZER0X · 12-14-2004, 11:14 PM

I've got a problem with outlook express but mines different....when I go onto it my internet disconnects

Quote:

A coworkers email isn't working through Outlook Express, it's set up correctly and has functioned fine for the past few years honestly. Suddenly, it won't receieve any emails from anyone and the sender never receives a returned (i.e. bad address type) email.

Try re-adding the account (Tools > Accounts > Mail "Tab" > Add) or even reconfigure the account by going to properties maybe his E-mail adress is wrong or the POP3(OR/AND)SMTP are Incorrect?

Verrona · 12-15-2004, 09:39 AM

They are the usual problems

zilla · 12-15-2004, 01:45 PM

Quote:

Originally Posted by ZER0X

I've got a problem with outlook express but mines different....when I go onto it my internet disconnects

Try re-adding the account (Tools > Accounts > Mail "Tab" > Add) or even reconfigure the account by going to properties maybe his E-mail adress is wrong or the POP3(OR/AND)SMTP are Incorrect?

Thanks, I'll double check, but I'm positive all the settings are ok, b/c you can send emails from that address and computer... just not receive any.

Verrona · 12-16-2004, 04:29 PM

How are the results coming on? Any luck????

zilla · 12-16-2004, 05:02 PM

Nada... can't figure it out at all. I added the account to my computer to see if it might be some sort of network error, but it works fine here. So it's evidently something about her computer that is causing the issue.

Lorand · 12-16-2004, 08:23 PM

Do OE return any error message when trying to receive e-mails from the server? If yes, what that error says?

zilla · 12-17-2004, 01:12 AM

Quote:

Originally Posted by Lorand

Do OE return any error message when trying to receive e-mails from the server? If yes, what that error says?

Nah man, no errors. Just doesn't receive anything.

Lorand · 12-17-2004, 01:21 AM

Look at Tools / Accounts on that mailbox properties. At the General tab the "Include this account when receiving e-mail..." should be checked.

zilla · 12-17-2004, 03:12 AM

Quote:

Originally Posted by Lorand

Look at Tools / Accounts on that mailbox properties. At the General tab the "Include this account when receiving e-mail..." should be checked.

I'll check that one out first thing tomorrow.

12-14-2004, 08:39 PM	#1 (permalink)
zilla Silver Member Join Date: Dec 2004 Location: Charlotte NC Age: 29 Posts: 112	Outlook Express Problem... A coworkers email isn't working through Outlook Express, it's set up correctly and has functioned fine for the past few years honestly. Suddenly, it won't receieve any emails from anyone and the sender never receives a returned (i.e. bad address type) email. I can't figure out where I need to start looking to find a solution, and while I'm far from an expert on this sort of stuff, I do have a pretty decent knowledge base about how email and Outlook Express function. Any help or suggestions would be MUCH appreciated!! Thanks guys!

12-15-2004, 09:39 AM	#3 (permalink)
Verrona Gold Member Join Date: Oct 2004 Location: UK Age: 21 Posts: 362	They are the usual problems __________________ Verrona Fedora Bugs Tester :D How to ask a question.

12-16-2004, 04:29 PM	#5 (permalink)
Verrona Gold Member Join Date: Oct 2004 Location: UK Age: 21 Posts: 362	How are the results coming on? Any luck???? __________________ Verrona Fedora Bugs Tester :D How to ask a question.

12-16-2004, 05:02 PM	#6 (permalink)
zilla Silver Member Join Date: Dec 2004 Location: Charlotte NC Age: 29 Posts: 112	Nada... can't figure it out at all. I added the account to my computer to see if it might be some sort of network error, but it works fine here. So it's evidently something about her computer that is causing the issue. __________________ P4 3.4 1gig DDR2 PC4200 80 gig hd X-300 SE 17" LCD

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12-16-2004, 08:23 PM	#7 (permalink)
Lorand VIP Member Join Date: Dec 2003 Location: Bucharest Age: 41 Posts: 3,042	Do OE return any error message when trying to receive e-mails from the server? If yes, what that error says?

12-17-2004, 01:21 AM	#9 (permalink)
Lorand VIP Member Join Date: Dec 2003 Location: Bucharest Age: 41 Posts: 3,042	Look at Tools / Accounts on that mailbox properties. At the General tab the "Include this account when receiving e-mail..." should be checked.