Yes, BestBuy can be a pain in the butt. I bought a computer from them a few years ago. I returned it for some reason I don't remember now. They said they would have to charge me a 15% re-stocking fee because I didn't return the restoration disk it came with. They showed me some disk and said this came out of the box of another computer of my model. The computer never had any disks with it. The restoration disk was in the partition drive of the HD. Basically, they lied to me and made up the story. They lied to me too and wouldn't make good on it.
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