I am terribly sorry to hear about that. I've heard horror stories like these before, but personally, I've never had a bad experience with Best Buy and their warranties. My Xbox 360 died on me not more than two weeks ago. I took it in to the store the night it happened, and within minutes, they gave me my replacement.
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Athlon 3800 X2
1GB System Memory
250GB hard drive
7800GT BFG Tech
500W PSU
Conroe blows the doors off my system :(
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