View Single Post - Ultimate Best Buy Warranty Nightmare ( see attached videos)

esoxlee · 01-22-2007, 04:25 AM

VERY INTERESTING UPDATE:

Thank you to everyone that took the time to read my post and for leaving some useful advice.

I Sent this message out Saturday night

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXX

Dear Ms. Ross and Distinguished Best Buy Representatives( Best Buy Executives )

Can you please forward my thanks to Param Singh and Don Pameli from your Whitby, Ontario store. Over the past few weeks I've been sharing my warranty experiences with your PSP on some very popular online forums so others don't suffer a similar fate. It turns out that the deceitful and callous actions of your 2 managers have generated the most outrage. As an unexpected bonus, a large number of the replies are telling others not to purchase large box items from Best Buy because of them. Unfortunately, I’ve only had time to share my story on half a dozen websites thus far with just over 14 200 views ( number of times my postings have been read ). But since my television is no longer functioning properly, I seem to have a lot more spare time on my hands.. So the above figures should increase considerably. Again, please convey my thanks to Don and Param for providing me with the perfect ending to my story.

For your convenience, I'll send everyone an update each time the total number of views reaches a multiple of 100,000. I'll also provide the new internet links each time I share my story to a new forums website so someone in your accounting division can obtain a more accurate "View" count.
Regards,

XXXXXXXXXXXXXXXXXX End of MessageXXXXXXXXXXXXXXXXXXXXXXXXXX

Got a voicemail Sunday morning from Doug Newstead, the district manager of Best Buy Canada for the Greater Toronto Area. Asked me to call him anytime tomorrow on his personal cell number because he has arranged a satisfactory resolution on my behalf.

Again with all the BS so far, I don't expect any significant improvement to their current proposal of "XXXXXX Ltd Must Be Permitted to Take My TV". Seems the higher the corporate ladder I climb, that pile of fertilizer grows accordingly. I guess we'll see tomorrow.

01-22-2007, 04:25 AM	#7 (permalink)
esoxlee New Member Join Date: Jan 2007 Posts: 8	VERY INTERESTING UPDATE: Thank you to everyone that took the time to read my post and for leaving some useful advice. I Sent this message out Saturday night XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXX Dear Ms. Ross and Distinguished Best Buy Representatives( Best Buy Executives ) Can you please forward my thanks to Param Singh and Don Pameli from your Whitby, Ontario store. Over the past few weeks I've been sharing my warranty experiences with your PSP on some very popular online forums so others don't suffer a similar fate. It turns out that the deceitful and callous actions of your 2 managers have generated the most outrage. As an unexpected bonus, a large number of the replies are telling others not to purchase large box items from Best Buy because of them. Unfortunately, I’ve only had time to share my story on half a dozen websites thus far with just over 14 200 views ( number of times my postings have been read ). But since my television is no longer functioning properly, I seem to have a lot more spare time on my hands.. So the above figures should increase considerably. Again, please convey my thanks to Don and Param for providing me with the perfect ending to my story. For your convenience, I'll send everyone an update each time the total number of views reaches a multiple of 100,000. I'll also provide the new internet links each time I share my story to a new forums website so someone in your accounting division can obtain a more accurate "View" count. Regards, XXXXXXXXXXXXXXXXXX End of MessageXXXXXXXXXXXXXXXXXXXXXXXXXX Got a voicemail Sunday morning from Doug Newstead, the district manager of Best Buy Canada for the Greater Toronto Area. Asked me to call him anytime tomorrow on his personal cell number because he has arranged a satisfactory resolution on my behalf. Again with all the BS so far, I don't expect any significant improvement to their current proposal of "XXXXXX Ltd Must Be Permitted to Take My TV". Seems the higher the corporate ladder I climb, that pile of fertilizer grows accordingly. I guess we'll see tomorrow.