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Old 09-02-2006, 12:00 PM   #1 (permalink)
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Default Cant view "add or remove programs"
I get an error and the error is in

C:\DOCUME~1\Jose\LOCALS~1\Temp\8bec_appcompat.txt

what can it be?
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Old 09-02-2006, 12:16 PM   #2 (permalink)
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That specific file "8bec_appcompat.txt" contains error information on the actual problem. If you have ever seen the send error report to Microsoft message come up after something has gone wrong that's the error report itself. You can use a text editor like Notepad to open and read the information there. If you can't understand the terms post what it says here.
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Old 09-03-2006, 09:11 AM   #3 (permalink)
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Default 7f8_appcompat file
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23" UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="280064" CHECKSUM="0xB8240DF1" BIN_FILE_VERSION="5.1.2600.2818" BIN_PRODUCT_VERSION="5.1.2600.2818" PRODUCT_VERSION="5.1.2600.2818" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2818 (xpsp_sp2_gdr.051228-1427)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4D0D0" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2818" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2818" LINK_DATE="12/29/2005 02:54:35" UPTO_LINK_DATE="12/29/2005 02:54:35" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA38DDD0E" BIN_FILE_VERSION="5.1.2600.2726" BIN_PRODUCT_VERSION="5.1.2600.2726" PRODUCT_VERSION="5.1.2600.2726" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13DC6B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2726" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2726" LINK_DATE="07/26/2005 04:39:47" UPTO_LINK_DATE="07/26/2005 04:39:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation" FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39" UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8453632" CHECKSUM="0xB7D7C772" BIN_FILE_VERSION="6.0.2900.2951" BIN_PRODUCT_VERSION="6.0.2900.2951" PRODUCT_VERSION="6.00.2900.2951" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x816C54" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2951" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2951" LINK_DATE="07/13/2006 13:33:24" UPTO_LINK_DATE="07/13/2006 13:33:24" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429" BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622" PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2622" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29" UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="723456" CHECKSUM="0x4E816400" BIN_FILE_VERSION="7.0.5346.5" BIN_PRODUCT_VERSION="7.0.5346.5" PRODUCT_VERSION="7.00.5346.5" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Internet Explorer" FILE_VERSION="7.00.5346.5 (winmain(wmbla).060413-2150)" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB890B" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="7.0.5346.5" UPTO_BIN_PRODUCT_VERSION="7.0.5346.5" LINK_DATE="04/14/2006 06:29:56" UPTO_LINK_DATE="04/14/2006 06:29:56" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="appwiz.cpl" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="appwiz.cpl" SIZE="549888" CHECKSUM="0xE0EC9485" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Shell Application Manager" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="APPWIZ.CPL" INTERNAL_NAME="APPWIZ" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8760F" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:39" UPTO_LINK_DATE="08/04/2004 07:56:39" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
__________________
PC: XPS 600
Monitor: 20" 2007 Ultrasharp
CPU: Pentium 3.6 w/HT Technology
Ram: 2 Gig, DDR 2, 533 MHz
HDD: 250 GB 7200 RPM
GPU: Nvidia 6800 256 PCI-Express
SoundCard: X-FI Xtreme Music (use DPS 500 headset most of the time though)
Keyboard: Dell Enhanced
Mouse: Logitech MX 518
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Old 09-03-2006, 10:55 AM   #4 (permalink)
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Out of this let's mess of lengthy file verifications "<EXE NAME="appwiz.cpl" FILTER="GRABMI_FILTER_THISFILEONLY">" comes to immediate notice. And now for the MS results.

"Add/Remove Programs dialog box does not appear or is corrupted"
CAUSE

loadTOCNode(1, 'cause');This problem may occur if any of the following conditions are true:
•Appwiz.cpl and Mshtml.dll are no longer registered.
•The file permissions for Appwiz.cpl and Mshtml.dll are not correct.
•You are using an incorrect version of the Appwiz.cpl file and the Mshtml.dll file.

http://support.microsoft.com/default...b;en-us;323496
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