AOPEN I865PEa-7IF onboard sound not working

Nancy Stephenson · 12-21-2004, 06:50 AM

I just had a new computer built and my onboard sound Realtek AC'97 is not working. I am using Windows XP SP2. I am not sure if the connectors are set correctly on my motherboard. My case has a front audio port on the front panel and I have removed the yellow jumper caps from 5-6 and 9-10. The description on my connections and the Easy Installation Guide are different. My pins are set as:
LIN - Blue LOUT - Red
Key NC
RIN - Brown ROUT - Yellow
GRN - Black MIC IN - Orange
GRN - Black MIC IN - Green (Pin 1)

The Installation Guide says this:
AUD_REL_L AUD_FPOUT_L
KEY NC
AUD_RET_R AUD_FPOUT_R
AUD_VCC AUD_MIC_BIAS
AUD_GRND AUD_MIC (Pin 1)

I have no sound from windows or my DVD/DVRW yet they look as if they are playing music and I can watch the DVD. If I go to control panel and click on Audio Sounds and Devices, click on the sound tab, and click on a program event (ex. Exit Windows - Sounds: Windows XP Shutdown.wav, click on the arrow before the browse button, it looks like it is working, but I hear no sound. I have installed the Realtek driver from my Bonus CD. I think the pins are not setup correctly. I have no conflicts under my hardware devices. Can someone tell me if how I have it, is correct? Everything else on the computer seems to be working fine. Any help would be appreciated.

**Cromewell** · 12-21-2004, 02:46 PM

so you are trying to get sound out of the front ports on your case or the back ones don't work?

Nancy Stephenson · 12-22-2004, 04:15 AM

Either way. I just like to have any sound.

Nancy Stephenson · 12-23-2004, 01:11 AM

Can anyone help me, please!

**Cromewell** · 12-23-2004, 02:07 AM

are the sound drivers installed?

Nancy Stephenson · 12-24-2004, 02:49 AM

Yes, the sound drivers are installed, Realtek AC'97 V3.67. I have no conflicts in my system and onboard sound is enabled in the BIOS. I have also checked to make sure mute is not checked anywhere.

**Praetor** · 12-24-2004, 01:05 PM

Quote:

I have no sound from windows or my DVD/DVRW yet they look as if they are playing music and I can watch the DVD

Shouldnt matter but do you have the CD/DVD audio header attatched to the mobo?

12-21-2004, 06:50 AM	#1 (permalink)
Nancy Stephenson New Member Join Date: Dec 2004 Posts: 4	AOPEN I865PEa-7IF onboard sound not working I just had a new computer built and my onboard sound Realtek AC'97 is not working. I am using Windows XP SP2. I am not sure if the connectors are set correctly on my motherboard. My case has a front audio port on the front panel and I have removed the yellow jumper caps from 5-6 and 9-10. The description on my connections and the Easy Installation Guide are different. My pins are set as: LIN - Blue LOUT - Red Key NC RIN - Brown ROUT - Yellow GRN - Black MIC IN - Orange GRN - Black MIC IN - Green (Pin 1) The Installation Guide says this: AUD_REL_L AUD_FPOUT_L KEY NC AUD_RET_R AUD_FPOUT_R AUD_VCC AUD_MIC_BIAS AUD_GRND AUD_MIC (Pin 1) I have no sound from windows or my DVD/DVRW yet they look as if they are playing music and I can watch the DVD. If I go to control panel and click on Audio Sounds and Devices, click on the sound tab, and click on a program event (ex. Exit Windows - Sounds: Windows XP Shutdown.wav, click on the arrow before the browse button, it looks like it is working, but I hear no sound. I have installed the Realtek driver from my Bonus CD. I think the pins are not setup correctly. I have no conflicts under my hardware devices. Can someone tell me if how I have it, is correct? Everything else on the computer seems to be working fine. Any help would be appreciated.

12-21-2004, 02:46 PM	#2 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 25 Posts: 10,191	so you are trying to get sound out of the front ports on your case or the back ones don't work? __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in ruttin' command here. I must plug a couple comics because they are good :D: www.ctrlaltdel-online.com www.userfriendly.org

12-23-2004, 02:07 AM	#5 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 25 Posts: 10,191	are the sound drivers installed? __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in ruttin' command here. I must plug a couple comics because they are good :D: www.ctrlaltdel-online.com www.userfriendly.org

12-24-2004, 02:49 AM	#6 (permalink)
Nancy Stephenson New Member Join Date: Dec 2004 Posts: 4	Onboard Sound not working. Yes, the sound drivers are installed, Realtek AC'97 V3.67. I have no conflicts in my system and onboard sound is enabled in the BIOS. I have also checked to make sure mute is not checked anywhere.

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12-22-2004, 04:15 AM	#3 (permalink)
Nancy Stephenson New Member Join Date: Dec 2004 Posts: 4	Either way. I just like to have any sound.

12-23-2004, 01:11 AM	#4 (permalink)
Nancy Stephenson New Member Join Date: Dec 2004 Posts: 4	Can anyone help me, please!