I can't log on to MSN messenger. HELP!

musicmaker18 · 09-16-2006, 09:55 PM

Everytime I try to log in to MSN Live Messenger, it says that my firewall and/or proxy settings is preventing me from loggin in. I have checked the messenger to be allowed in my firewall, thus I should be able to log in, but I still can't. Is there anything I can do? My laptop that is giving me the trouble is a HP Pavilion. Thanks!

MM18

soccerdude · 09-16-2006, 09:57 PM

Which firewall are you using? Are you using more then one?

musicmaker18 · 09-16-2006, 10:14 PM

Quote:

Originally Posted by soccerdude

Which firewall are you using? Are you using more then one?

I am using "Norton Internet Security". It came standard on my laptop

tech_dude · 09-17-2006, 12:49 AM

ok, two things 2 do that should help alot

1. make sure that the built in windows firewall is turned off as it is a piece of junk.

2. get rid of norton internet security, norton is one of the pieces of software to stay away from.

I use AVG Anti-virus with built in firewall and have never had any problem, with programs getting access, that i have allowed

soccerdude · 09-17-2006, 04:37 AM

Quote:

Originally Posted by musicmaker18

I am using "Norton Internet Security". It came standard on my laptop

What exactly happens when you try to log into Msn?

musicmaker18 · 09-17-2006, 05:58 AM

Quote:

Originally Posted by soccerdude

What exactly happens when you try to log into Msn?

This is exactly what it says:

“Sorry, we are unable to sign you into Windows Live Messenger at this time. Please try again later.

Windows Live Messenger has made several failed attempts to sign you in. Your firewall may be blocking Windows Live Messenger from connecting to the service. Please review your firewall settings. See the retailer’s instructions for more information.

Error Code: 80072efd”

SirKenin · 09-17-2006, 03:31 AM

There's nothing wrong with Window's Firewall. It's certainly better than nothing and it certainly isn't the problem.

SirKenin · 09-17-2006, 07:52 AM

First, Norton is junk. So, let's start there and see what happens. Download the removal tool from Symantec and remove all traces of Norton. See what happens. If it solves the problem I would recommend putting Zone Alarm on instead.

yantaq · 09-17-2006, 11:49 AM

one solution that is not mentioned above is that system time. check if the time on your system is correct.

Rambo · 09-17-2006, 02:48 PM

Quote:

Originally Posted by yantaq

one solution that is not mentioned above is that system time. check if the time on your system is correct.

Yup, completely right. This is what stopped me once, from logging in. Also, it's not just the time, it's also the date and year

09-16-2006, 09:55 PM	#1 (permalink)
musicmaker18 New Member Join Date: Sep 2006 Posts: 5	I can't log on to MSN messenger. HELP! Everytime I try to log in to MSN Live Messenger, it says that my firewall and/or proxy settings is preventing me from loggin in. I have checked the messenger to be allowed in my firewall, thus I should be able to log in, but I still can't. Is there anything I can do? My laptop that is giving me the trouble is a HP Pavilion. Thanks! MM18

09-17-2006, 11:49 AM	#9 (permalink)
yantaq New Member Join Date: Jul 2006 Posts: 17	Issue maybe... one solution that is not mentioned above is that system time. check if the time on your system is correct.

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09-16-2006, 09:57 PM	#2 (permalink)
soccerdude Platinum Member Join Date: Jul 2006 Posts: 839	Which firewall are you using? Are you using more then one?

09-17-2006, 12:49 AM	#4 (permalink)
tech_dude New Member Join Date: Sep 2006 Posts: 18	ok, two things 2 do that should help alot 1. make sure that the built in windows firewall is turned off as it is a piece of junk. 2. get rid of norton internet security, norton is one of the pieces of software to stay away from. I use AVG Anti-virus with built in firewall and have never had any problem, with programs getting access, that i have allowed

09-17-2006, 03:31 AM	#7 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	There's nothing wrong with Window's Firewall. It's certainly better than nothing and it certainly isn't the problem.

09-17-2006, 07:52 AM	#8 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	First, Norton is junk. So, let's start there and see what happens. Download the removal tool from Symantec and remove all traces of Norton. See what happens. If it solves the problem I would recommend putting Zone Alarm on instead.