Firefox Issues

cparsons · 09-22-2006, 05:26 AM

I opened firefox this morning, and a box came up complaining about the "default" being already in use. it asked for a new account... but now everytime i open firefox, all my settings are gone, including all my bookmarks!

What can i do to get all my settings back?

PC eye · 09-22-2006, 06:25 AM

Look under "C:\DocumentsandSettings\"user name"\Application Data\Mozilla\FireFox\Profiles\" for the "bookamrks.html" and "bookmarks.bak" files. Copy those to a safe location and try a fresh install of FireFox. Once you have a fresh copy installed you can open copy those back into the folder to see if they reappear. If you double click on the html file a page opens with the links there.

Artoonie · 09-22-2006, 06:34 AM

This has happened to me, don't make another account, use default. go into ctrl+alt+delete on PCs (i dont know on macs, its not the ctrl+shift+esc thing though) and click processes, and from there find firefox.exe and end all instances of it. then try running firefox again.

PC eye · 09-22-2006, 07:10 AM

It will never hurt to backup the links that were saved in the boomarks.html file. If the current installation saw some files damaged the reinstallation would insure everything was working properly again. FireFox just like IE 6 goes on fast when reinstalled. That can also prevent a repeat of what you are seeing here.

The task manager can also be brought up by right clicking on the task bar and open the applications tab. You would simply highlight the instances if any one at a time to then close them out with the end task button. If one or more remains locked you would have to log off Windows to see it closed out.

cparsons · 09-24-2006, 11:20 AM

Thanks for that, not only did it fix the issue, i can now prevent it from happening again

loque · 09-24-2006, 11:33 AM

Next time that dialogue comes up, cancel it and open the task manager. Kill any firefox.exe processes. It should work then.

09-22-2006, 05:26 AM	#1 (permalink)
cparsons Bronze Member Join Date: Oct 2005 Location: Australia Posts: 47	Firefox Issues I opened firefox this morning, and a box came up complaining about the "default" being already in use. it asked for a new account... but now everytime i open firefox, all my settings are gone, including all my bookmarks! What can i do to get all my settings back? __________________ --- cparsons One who asks a question is a fool for five minutes; one who does not ask a question remains a fool forever.

09-22-2006, 06:34 AM	#3 (permalink)
Artoonie Silver Member Join Date: Feb 2006 Location: San Diego, CA Posts: 227	This has happened to me, don't make another account, use default. go into ctrl+alt+delete on PCs (i dont know on macs, its not the ctrl+shift+esc thing though) and click processes, and from there find firefox.exe and end all instances of it. then try running firefox again. __________________ Upload, search for, randomize, and add custom text to signatures and avatars

09-24-2006, 11:20 AM	#5 (permalink)
cparsons Bronze Member Join Date: Oct 2005 Location: Australia Posts: 47	Problem "solvered" Thanks for that, not only did it fix the issue, i can now prevent it from happening again __________________ --- cparsons One who asks a question is a fool for five minutes; one who does not ask a question remains a fool forever.

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09-22-2006, 06:25 AM	#2 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,689	Look under "C:\DocumentsandSettings\"user name"\Application Data\Mozilla\FireFox\Profiles\" for the "bookamrks.html" and "bookmarks.bak" files. Copy those to a safe location and try a fresh install of FireFox. Once you have a fresh copy installed you can open copy those back into the folder to see if they reappear. If you double click on the html file a page opens with the links there.

09-22-2006, 07:10 AM	#4 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,689	It will never hurt to backup the links that were saved in the boomarks.html file. If the current installation saw some files damaged the reinstallation would insure everything was working properly again. FireFox just like IE 6 goes on fast when reinstalled. That can also prevent a repeat of what you are seeing here. The task manager can also be brought up by right clicking on the task bar and open the applications tab. You would simply highlight the instances if any one at a time to then close them out with the end task button. If one or more remains locked you would have to log off Windows to see it closed out.

09-24-2006, 11:33 AM	#6 (permalink)
loque Silver Member Join Date: Sep 2006 Posts: 132	Next time that dialogue comes up, cancel it and open the task manager. Kill any firefox.exe processes. It should work then.