sound card not being recognised

nelly25 · 09-27-2006, 10:21 PM

I recently installed a new p4 531 3ghz cpu. After installing it my sound didn't work. I looked in device manager and it does not show up in there anymore. Have also tried changing pci slot but still not working. My sound card is sound blaster live 5.1 digital. Has this happened to anyone else, any advice sincerely welcomed.

PC eye · 09-27-2006, 10:50 PM

It sounds like your card quit. Have you tried reinstalling the software and drivers or installing an update? If the card was working and the drivers were now unseen due to the swap of cpus you should have seen a prompt when Windows detected it as a new hardware.

You can removing and reinstalling the drivers to see if the card is then listed in the sound and game controllers section in the DM. But it probably decided to let go at the most inconvenient time.

Blue · 09-27-2006, 11:14 PM

Yes installing a new CPU should not have affected your sound card. However since you've changed slots you need to install the drivers and software again anyhow so try that. If it's not showing up in Device Manager though I'm not sure that there is much hope. You could re install windows and hope but I know that is a pain.

nelly25 · 09-27-2006, 11:14 PM

Just looked in device manager again and it states that I have 2 cpus and system also states that I have 2. Could this be the problem.

leetkyle · 09-27-2006, 11:29 PM

Dual Core ;P

Make sure that your soundcard is set to default in the Sound Control Panel and not onboard.

nelly25 · 09-28-2006, 12:12 AM

My sound card is not being recognised in the sound control panel. Do you have any idea why my computer states that I have two cpu when it is not dual core.

SirKenin · 09-28-2006, 12:30 AM

Yeah. Hyperthreading.

Anyways, it sounds like your soundcard died. If you reboot, you should see it come up in the list of PCI devices during enumeration (but you have to know what you're looking for. It won't just tell you SoundBlaster card). If you don't, the chances are very good that it's dead. You can use the Pause key to pause the screen so that you can read it. It's the next screen after the BIOS post, and it usually goes by pretty quick.

nelly25 · 09-28-2006, 12:37 AM

Just about to do it now. Looks like I'm gonna have to buy a new sound card. Thanks for your help, much appreciated.

PC eye · 09-28-2006, 02:02 AM

If your card did go by the wayside any driver updates won't be any good. But the main download site is at http://us.creative.com/support/downloads/ I had an Audigy 2 ZS Gamer take a walk on the last build without warning.

Did you update the bios by chance when going to upgrade the cpu? That may have returned the bios to the default settings where the onboard is now enabled. It wouldn't hurt to take a fast look before tossing the card.

pdc76 · 09-28-2006, 03:01 AM

good idea to check the bios. it could've reset.

09-27-2006, 10:21 PM	#1 (permalink)
nelly25 New Member Join Date: Sep 2006 Posts: 4	sound card not being recognised I recently installed a new p4 531 3ghz cpu. After installing it my sound didn't work. I looked in device manager and it does not show up in there anymore. Have also tried changing pci slot but still not working. My sound card is sound blaster live 5.1 digital. Has this happened to anyone else, any advice sincerely welcomed.

09-27-2006, 11:29 PM	#5 (permalink)
leetkyle Platinum Member Join Date: Aug 2006 Location: Northern Ireland Age: 17 Posts: 587	Dual Core ;P Make sure that your soundcard is set to default in the Sound Control Panel and not onboard. __________________ Intel Core 2 Duo E6400 @ 2.13Ghz \| Asus P5W "Digital Home" Deluxe \| 2GB Corsair XMS2 PC2-6400 800MHz 5-5-5-12-T1 \| Hiper Type-R 580W Blue \| 74.3GB Western Digital Raptor 10000RPM 8MB Cache \| 300GB Samsung 7200RPM 16MB Cache \| DVD+/-RW Dual Layer 18x18 \| LG CD-R/DVD-ROM Drive \| Antec P180 \| X1900XT 512MB Slave Edition w/ Arctic Accellero \| Creative Audigy 2 ZS 17" Dell TFT 1280x1024 \| 17" Sony TFT 1280x1024 \| Saitek Rumble Cyborg 3D Joystick \| Creative T5100 5.1 Speakers

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09-27-2006, 10:50 PM	#2 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,542	It sounds like your card quit. Have you tried reinstalling the software and drivers or installing an update? If the card was working and the drivers were now unseen due to the swap of cpus you should have seen a prompt when Windows detected it as a new hardware. You can removing and reinstalling the drivers to see if the card is then listed in the sound and game controllers section in the DM. But it probably decided to let go at the most inconvenient time.

09-27-2006, 11:14 PM	#3 (permalink)
Blue VIP Member Join Date: Sep 2004 Location: London Ontario Age: 35 Posts: 3,555	Yes installing a new CPU should not have affected your sound card. However since you've changed slots you need to install the drivers and software again anyhow so try that. If it's not showing up in Device Manager though I'm not sure that there is much hope. You could re install windows and hope but I know that is a pain.

09-27-2006, 11:14 PM	#4 (permalink)
nelly25 New Member Join Date: Sep 2006 Posts: 4	Just looked in device manager again and it states that I have 2 cpus and system also states that I have 2. Could this be the problem.

09-28-2006, 12:12 AM	#6 (permalink)
nelly25 New Member Join Date: Sep 2006 Posts: 4	My sound card is not being recognised in the sound control panel. Do you have any idea why my computer states that I have two cpu when it is not dual core.

09-28-2006, 12:30 AM	#7 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	Yeah. Hyperthreading. Anyways, it sounds like your soundcard died. If you reboot, you should see it come up in the list of PCI devices during enumeration (but you have to know what you're looking for. It won't just tell you SoundBlaster card). If you don't, the chances are very good that it's dead. You can use the Pause key to pause the screen so that you can read it. It's the next screen after the BIOS post, and it usually goes by pretty quick.

09-28-2006, 12:37 AM	#8 (permalink)
nelly25 New Member Join Date: Sep 2006 Posts: 4	Just about to do it now. Looks like I'm gonna have to buy a new sound card. Thanks for your help, much appreciated.

09-28-2006, 02:02 AM	#9 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 20,542	If your card did go by the wayside any driver updates won't be any good. But the main download site is at http://us.creative.com/support/downloads/ I had an Audigy 2 ZS Gamer take a walk on the last build without warning. Did you update the bios by chance when going to upgrade the cpu? That may have returned the bios to the default settings where the onboard is now enabled. It wouldn't hurt to take a fast look before tossing the card.

09-28-2006, 03:01 AM	#10 (permalink)
pdc76 Platinum Member Join Date: Sep 2006 Posts: 825	good idea to check the bios. it could've reset.