The registry items can be the first items right off. Once you have those removed the "bugs" won't autoload along with Windows. If none of the removal tools above see the trojans removed or quaranteened the next step would be to boot the system up in safe mode to remove them manually. There only the basic system files needed for Windows to load are running without other processes or programs.
As you can see Norton by Symantec didn't give you much protection from the problems you are currently having. I had an earlier version of Norton running here several years ago after McAfee then was found ??? useless! Trend Micro's PC-cillin was evaluated here and found worth the investment for a retail product once you see this mess cleaned up. It combines a personal firewall along with adware and spyware removers in addition to the antivirus protection.
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